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    Healthcare Delivery Operations Director - San Francisco, CA, United States - Catholic Charities of San Francisco

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    Full time
    Description

    Catholic Charities Boys Home provides residential treatment and mental health services to adjudicated and prejudicated youth ages 12-18, most of whom are transitioning out of a juvenile hall setting.

    A combination of therapeutic, educational, day treatment, and recreational programs addresses the diverse needs of each child.

    The youth live in one residential San Francisco home, which is staffed 24 hours a day, and engage in clinical services at an adjunct therapy office.

    The Clinical Director is a member of the San Francsico Boys Home and is responsible to the Program Director.

    The Clinical Director is responsible for developing, maintain, improving all clinical programing including evaluation, assessment, therapy, and case management.

    In addition to the overall provison and/or supervise of individual, group and family therapy, conducted by the therapist, and Rehab Specialist.

    As well as management of therapeutic, medical, mental health and program services for San Francisco Boys Homes residential program. The Clinical Director also works collaboratively with the Clinical Director of Community-Based Programs and Services.

    Clinical Directors typically work weekdays, with an occasional Saturday or Sunday if the need for weekend scheduling of family therapy or outreach exists.

    In general, Clinical Directors are in the agency during business hours, but modifications are often made to accommodate families who need evening hours.

    Supervision of psychotherapy offered by therapist, including individual, group and family therapy.
    Medical Records
    CQI – Continuous Quality Improvement
    Psychiatry
    Mental Health Services
    Supervision and participation in Case Management, documentation and discharge planning
    Special reviews with DSS, Mental Health, or Probation workers when indicated


    Operations:

    Monitors and directs day to day operations for the above listed programs and services in compliance with Catholic Charities policies and procedures and requirements.



    Leadership:

    Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the organization's mission, vision and values.

    Participate as a member of the senior management team at Boy's Homes
    Provide leadership and general oversight to the residential program at Boy's Homes


    Community:
    Develop and maintain positive professional relationships with collaborative service providers, funders, and communities.

    hiring, promoting, compensating, training, disciplining, scheduling, directing, terminating, developing and overseeing performance management of employees.
    ~ Provide consistent and regular supervision to the Rehab Specialist and Clinician(s)


    Strategic Planning:

    Participate as a member of the senior management team of Catholic Charities to develop strategic plans, sets objectives based on goals, mission and values, gather input and knowledge of others, adjust and monitor plans as needed.

    ~ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Master's degree in mental health field from an accredited college or university
    PhD) plus 2 years' experience post licensure required
    Minimum 5 years' experience working with children and families
    Experience working in residential settings, school settings and community-based settings.
    Experience with Medi-Cal billing
    Experience with HIPPA policies and compliance with federal, state and local regulations

    Basic computer literacy

    Have relevant life experience in the child welfare, mental health or juvenile justice systems as a consumer, mentor, or caregiver, or life experience with children who have experienced high levels of trauma, or other relevant experience as determined by the department.

    Knowledge of extremely dysfunctional family systems and seriously emotionally disturbed children and the applicable modalities for their treatment in a residential treatment setting.

    Knowledge of group therapy modalities.

    Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.

    Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI) reporting.
    ~ Serves on department or program Performance and Quality Improvement (PQI) Committee responsible for monitoring goals and reporting.
    ~ Ability to be a positive role model for residents and the group.
    ~ Ability to maintain supportive relationships with other staff.
    ~ Willing and able to respond to crisis situations and be part of a rotating emergency on-call system
    ~ Punctual in arriving for shifts, meetings and appointments.
    ~ Consistent in supporting agency policies, philosophy, and ethics.

    ~??Fingerprints:
    First Aid

    Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.

    Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI) reporting.
    Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
    Serves on monthly committee for Performance and Quality Improvement (PQI) committee.
    Serves on Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


    • The worker must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
    • Must be able to drive at night.
    If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The work environment includes homes, schools, offices, and community resources such as recreation facilities, churches or various outing and store locations.

    May include contact with clients with mental health issues who demonstrate behaviors such as cursing, shouting, running away, self harm and violence.

    The work environment will include children ages

    Company Description

    Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations.

    Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties.

    Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth.

    In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.

    Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations.

    Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties.

    Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth.

    In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.
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