- Drive engagement, investigation, and resolution on operational Problem management topics
- Analyze data to understand customer issues, identify opportunities, anticipate risks, and create prioritized backlog items and solutions for impacted services
- Contribute to and/or lead the resolution of ongoing high-priority production issues
- Use statistical tools and techniques to identify process gaps, root cause issues, and drive data driven decision making
- Collaborate with cross-functional teams to analyze and evaluate business impacts, develop best practice plans, and communicate final recommendations to prevent recurrence of high-priority Incidents
- Experience with ServiceNow IT Service Management (ITSM)
- Infrastructure knowledge of Cloud, Networks, Load Balancers, Servers, Firewalls
- Self-starter with a knack for debugging complex issues
- Advanced understanding of data sources & relationships, reporting tools and systems knowledge, including experience in measuring, and managing data quality
- ITIL certification a plus
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Risk Management IS Analyst
1 week ago
ECU Health Greenville, United StatesECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. EC ...
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Asset Management and Acquisition Analyst
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Auro Hotels Greenville, United StatesPosition: Asset Management and Acquisition Analyst · Location: Buckhead, Atlanta · About Auro Hotels: · Auro Hotels is a leading hospitality management and development company committed to delivering exceptional guest experiences across a diverse portfolio of properties. With a ...
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Prisma Health Greenville, United StatesInspire health. Serve with compassion. Be the difference. · Job Summary · The Managed Care Systems Analyst is responsible for the successful maintenance of the third party payer contract management software. The Analyst will work with third party payers, managed care staff and IS ...
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Prisma Health Greenville, United StatesInspire health. Serve with compassion. Be the difference. · Job Summary · The Managed Care Systems Analyst is responsible for the successful maintenance of the third party payer contract management software. The Analyst will work with third party payers, managed care staff and IS ...
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Prisma Health Greenville, United States Full timeInspire health. Serve with compassion. Be the difference. · Job Summary · Coordinate system-wide hospital and physician services contracting, including but not limited to, strategy formulation, contract terms and contract performance. Coordinate the implementation, presentation ...
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Analytics and Insights Team Lead
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STEM Search Group Greenville, United StatesWhat you'll do... · Lead a team of analysts focused on operations, competitive, and clickstream data analytics. · Remain hands-on, owning some IC projects, and mentoring analysts at a coding level. · Design and manage complex multivariate tests. · Be a data-driven storyteller. · ...
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Client Services Account Manager
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Find Great People | FGP Greenville, United StatesWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience. · Job Descript ...
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BSA Analyst
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Greenville Federal Credit Union Greenville, United StatesJob Description · Job DescriptionJob Opening: BSA Analyst · Join Greenville Federal Credit Union as a full-time BSA Analyst and be part of a dynamic team dedicated to upholding the highest standards of compliance and integrity. As a crucial member of our team, you will have the o ...
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Operations Analyst
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Hueman PE Talent Solutions Greenville, United StatesJob Description · Job DescriptionScout Land Consultants is hiring an Operations Analyst in Greenville, SC. · The Operations Analyst will be screening incoming voicemails, emails, texts, and website leads from solar land prospects and directing them to the appropriate Land Acquis ...
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Client Services Account Manager
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Find Great People | FGP Greenville, United StatesWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience. · Job Descript ...
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Business Systems Analyst
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Global Lending Services LLC Greenville, United StatesWhat does it mean to be a Business Systems Analyst at GLS? At GLS, our Business Systems Analysts are responsible for gathering business requirements from various stakeholders, recommending effective and optimal solutions to meet the business needs, documenting proposed solutions, ...
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Credit Analyst II
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Fifth Third Greenville, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · The Credit Analyst II is primarily responsible for partnering with Portfolio Manager ...
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BSA Analyst
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Greenville Federal Credit Union Greenville, United StatesJob Opening: BSA Analyst · Join Greenville Federal Credit Union as a full-time BSA Analyst and be part of a dynamic team dedicated to upholding the highest standards of compliance and integrity. As a crucial member of our team, you will have the opportunity to make a real impact ...
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Datasoft Technologies, Inc. Greenville, United StatesIT Infrastructure Architect/IT Systems Engineer · Onsite · About the Job · Duration: Long-term renewable contract · Location: Greenville, SC · Pay rate: Hourly · Job ID: 4885 · This is a Full Time W2 position, no subcontracting or C2C. · Overview: · We are looking for an experie ...
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Purchasing Analyst
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Industrial Packaging Supplies Inc Greenville, United StatesIndustrial Packaging Supplies Inc · Purchasing Analyst · Greenville , · South Carolina · Apply Now · Founded in 1976, IPS Packaging & Automation is a family-owned and operated business that specializes in supplying our customers with comprehensive packaging solutions. With o ...
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Sr Financial Analyst
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Jobot Greenville, United StatesJob Description · Job DescriptionMake an impact on an organization who is experiencing record breaking growth. · This Jobot Job is hosted by: Josh Morris · Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. · Salary: $100,000 - $115,000 pe ...
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Director, Digital Analytics
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Resurgent Capital Services Greenville, United StatesAbout Us · Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. ...
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Director, Digital Analytics
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Resurgent Capital Services, LP Greenville, United StatesAbout Us · Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. ...
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Director, Digital Analytics
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Resurgent Capital Services Greenville, United StatesAbout Us · Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. ...
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Sr. Epic Analyst II
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NYU Langone Health Greenville, United StatesPosition Summary: · We have an exciting opportunity to join our team as a Sr. Epic Analyst II. · In this role, the successful Epic Analyst is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the softwa ...
Problem Management Analyst - Greenville, United States - TM Floyd & Company
Description
We re looking for a Problem Management Analyst for an onsite role in Greenville, SC. If you re looking for a new opportunity, apply todayKey Responsibilities:
This job is primarily an onsite role. You will be required to work at an onsite location. This position may allow up to 50% remote work.
The salary range for this position is $75,000 - $90,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.
TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details
TM Floyd & Company participates in E-VERIFY
AAP, EEO Problem Management Analyst (Onsite)