- Vigilantly monitor the ServiceNow Configuration Management Database (CMDB), including but not limited to the hardware asset table and configuration item table.
- Ensure the database's accuracy and integrity.
- Generate daily reports and implement necessary updates.
- Collaborate with field service operation technicians to address their support tickets.
- Work closely with the Information Assurance team to maintain System Security Plans (SSP) accuracy.
- Engage with other service providers in Scrum activities aimed at enhancing ServiceNow.
- High School diploma and a minimum of 10 years of related experience as a Configuration Management Specialist
- Or a Bachelor's degree with 5-7 years or Master's degree with 1-4 years of Configuration experience
- Proficiency in Microsoft Office Tool Suite, with a strong focus on MS Excel.
- Exceptional communication skills in English, both written and oral.
- Proficient in IT Service Management (ITSM) Ticketing Methodology and the ServiceNow Tool.
- Active TS/SCI clearance with Polygraph.
- Ability to maintain a stationary position for 50% of the time.
- Occasional movement within the office environment to access file cabinets and office equipment.
- Regular operation of a computer and other office machinery like calculators, copiers, and printers.
- Frequent communication with colleagues, management, and customers, which may involve delivering presentations.
- Proficiency in accurately conveying information in such situations is essential.
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Configuration Management Specialist - Annapolis, United States - ManTech International Corporation
Description
Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.
ManTech is currently in search of a motivated, career-driven Configuration Management Specialist to join our team in Annapolis Junction, MD.
Key Responsibilities:
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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