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Customer Experience Specialist
3 weeks ago
Calculated Hire Nashville, United StatesThe Ideal Candidate · As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communic ...
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Guest Experience Specialist
4 days ago
Marriott International Inc Nashville, United StatesAdditional Information Day and Evening Shift flexibility required, Full Time hours, starting pay $17.70/hr · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, United States VIEW ON M ...
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Guest Experience Specialist
1 week ago
Marriott International Inc Nashville, United StatesAdditional Information Day and Evening Shift flexibility required, Full Time hours, starting pay $17.70/hrJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, United States VIEW ON MAPSchedule ...
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Customer Experience Specialist
5 days ago
Calculated Hire Nashville, United StatesThe Ideal Candidate · As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communic ...
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Customer Experience Specialist
1 week ago
Thomas and Company Nashville, United StatesThe job of Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. · This includes fielding inquiries for the UCM line of business and ...
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Customer Experience Specialist
2 days ago
Thomas and Company Nashville, United StatesJob Description · Job DescriptionThe job of Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. · This includes fielding inquiries ...
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Customer Experience Specialist
2 weeks ago
Thomas & Company Nashville, United StatesThe job · o f · Customer Experience Specialist · is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. · This includes fielding inquiries for the UCM line of bus ...
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Customer Experience Specialist
3 weeks ago
Thomas & Company Nashville, United StatesThe job o f Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C.This includes fielding inquiries for the UCM line of business and dir ...
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Guest Experience Specialist
4 days ago
Marriott Nashville, United StatesMarriott Hotels th Avenue North [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportun ...
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Customer Experience Specialist
3 weeks ago
Unum Insurance Company Nashville, United StatesWhen you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments. And this starts with ensuring ...
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Guest Experience Specialist
1 week ago
Courtyard Nashville Downtown Nashville, United States Full timeAdditional Information Day and Evening Shift flexibility required, Full Time hours, starting pay $17.70/hr · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, United States VIEW ON MAP ...
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Seasonal Customer Experience Specialist
2 weeks ago
The Peach Truck Nashville, United StatesJoin The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resol ...
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Seasonal Customer Experience Specialist
3 weeks ago
The Peach Truck Nashville, United States· Join The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem re ...
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Seasonal Customer Experience Specialist
2 weeks ago
The Peach Truck - Nashville Nashville, United StatesJob Description · Job DescriptionJoin The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of c ...
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Customer Experience Specialist I- Johnston
3 weeks ago
Genesco Nashville, United States Full timeThe Ideal Candidate · As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communic ...
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Customer Experience Specialist I- Johnston
3 weeks ago
Genesco Nashville, United StatesThe Ideal Candidate · As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communi ...
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Guest Experience Specialist-$400 Sign On
6 days ago
Schulte Hospitality Group Nashville, United StatesHHTN-37985 · Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the need ...
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Kroger Nashville, United StatesResponsible for the direct handling of fleet warranty claims for the network. Create and file warranty claims with the manufactures based on warranty contract coverage and warranty policy guidelines. Monitor, support, and reconcile warranty claims to recover expenses and align fu ...
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Kroger Family of Companies Nashville, United StatesResponsible for the direct handling of fleet warranty claims for the network. Create and file warranty claims with the manufactures based on warranty contract coverage and warranty policy guidelines. Monitor, support, and reconcile warranty claims to Parts, Mechanical, Warranty, ...
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Customer Experience Specialist
1 week ago
Cottonwood Residential Murfreesboro, United StatesJob Description · Job DescriptionDo you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly c ...
Customer Experience Specialist - Nashville, United States - Unum Insurance Company
Description
When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments.
And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes:
Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans .
And that's just the
beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers.
Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.
Help us help others, and join Team Unum todayGeneral Summary:
In this program the individual will be trained in multiple areas within the assigned business organization.
The individual will learn key processes across varying functional areas that will provide the individual with a holistic view of the organization.
Gain real world experience working for the leader in the supplemental insurance and disability-based employee benefits marketplace.This position may be leveraged across lines of business and requires flexibility to be able to shift priorities based on business need.
Principal Duties and ResponsibilitiesProvide high quality transactional support to business areas with a keen focus on productivity, accuracy and customer service (could include but is not limited to resolving claims, billing issues, special projects, etc.)
Resolving customer service inquiries with exceptional customer experience
Utilize all appropriate tools and resources to resolve inquiries in a clear concise manner
Attain productivity measurement goals without compromising accuracy or service
Identify process improvement opportunities and recognize trends
Responsible for developing partnerships and working effectively and collaboratively with appropriate partners
Operate as a team player (e.g. provide and receive feedback, deal with conflict, support others, arrange for or provide back-up support as necessary)
Must strictly adhere to privacy guidelines
May perform other duties as assigned
Job Specifications
Bachelors degree or equivalent, relevant work experience
Strong PC skills (Word, Excel, Mainframe)
Strong time management and organization skills; ability to prioritize and function in a high production, deadline driven environment.
Strong level of technical knowledge, problem resolution and analytical abilities.
Strong customer service focus. May require flexibility in schedule during high volume timeframes.
Strong communication skills, both oral and written.
Solid mathematical and/or general accounting skills
Ability to think critically in order to problem solve and deliver solutions.
Ability to interpret and apply workflow processes.
Displays team-oriented skills.
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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide.
Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices.
Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.The base salary range for applicants for this position is listed below.
Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$64,800.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company:
Unum
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