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Redwood City

    Receptionist - Redwood City, United States - Saicon

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    Description

    Manage the Redwood Shores front desk administration and support functions for headquarters workplace. This position oversees the daily activities needed to ensure a functional, efficient, and safe working environment for employees.

    Work schedule:

    8:00 am 5:00 pm daily. Flexible as business mandates.

    Requirements:

    Qualifications:

    • Excellent oral communication skills; good written communication skills.
    • Good interpersonal and team working skills; able to deal positively and productively with complaints, conflicts, and requests for service.
    • Ability to complete basic Physical Security Classes designed for Reception.
    • Good analytical skills: able to accurately compile statistical data and to detect inconsistencies in data.
    • Experience with access control applications.
    • Ability to work in a fast-paced, high-pressure environment.
    • Self-starter; able to adapt to changing priorities and work on multiple projects.
    • Good telephone and customer service skills helpful.
    • Proficiency with computer programs (Windows, Excel, Power Point).
    • High energy level and positive outlook on job and group responsibilities; initiative.
    • College degree in a field related to the position.

    Office Administration and Operations 50%

    • Manage primary receptionist responsibilities: answering phones, voicemails, greeting visitors and customers.
    • Expenses control: Process invoices and track expenses.
    • Prepare and maintain files, reports, records, and detailed departmental data.
    • Coordinate monthly facility invoices with accounts receivable and the purchase order procedures.
    • Manage hoteling reservations and workstations.
    • Coordinate any headquarters event catering: ordering, routing, and tracking of catered meals.
    • Coordinate Emergency Procedures with Building and RVBD Team.
    • Oversee internal employee and equipment relocations and keep an updated roster.
    • Arrange New Hire & terminated employee desk management and coordinate with IT for equipment set up and removal.
    • Order office supplies and vending & pantry supplies.
    • Provide support and back-up to all other positions in Facilities and Administration when needed.

    Facilities Management 50%

    • Assign daily facility tickets and track completion progress.
    • Complete any facility tickets for any Redwood Shores site requests.
    • Manage access badge creation and maintenance for global offices.
    • Coordinate and monitor lobby security during office hours.
    • Manage shipping and receiving at Redwood Shores headquarters.
    • Manage ergonomic program management for Redwood Shores based employees, remote offices, home offices.
    • Be an active Emergency Response Team member.
    • Advise on all space planning and design of floor space and workstations.
    • Perform preliminary space planning efforts to guide internal team and vendors.
    • Coordinate purchasing of office furniture and equipment.
    • Serve as the daily primary contact with Building Management & Building Security
    • Environmental monitoring and control
    • Handoff daily after hour activity planning and monitoring to Security Operations Center

    Minimum 5 years administrative / office experience in a fast-paced environment.



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