Front Desk Lead Receptionist - San Mateo, United States - Intero Chiropractic
Description
Are you a customer service rockstar who thrives on making a positive impact? If so, we want you on our team at Intero ChiropracticAt Intero Chiropractic, each day presents an opportunity to craft exceptional experiences for our patients.
As our Front Desk Receptionist/Chiropractic Assistant, you'll be the welcoming face of our clinic, dedicated to ensuring every patient feels genuinely valued from the moment they walk through our doors.
Your role is pivotal in orchestrating outstanding customer service, from warmly greeting patients to efficiently managing appointments and minimizing wait times, all while maintaining a keen awareness of patient and doctor needs.
In addition to competitive compensation, we offer room for growth in a dynamic and enjoyable work environment, perfect for anyone eager to jumpstart their career.
Responsibilities:
- Deliver topnotch customer service, creating a warm, memorable experience for all patients.
- Seamlessly manage appointments and promptly address patient inquiries to uphold satisfaction.
- Utilize strong problemsolving skills to handle challenges calmly and effectively.
- Efficiently schedule doctors' appointments to minimize errors and maximize productivity.
- Ensure patients attend appointments promptly and complete their care on schedule.
- Foster positive patient relationships and swiftly resolve any issues that arise.
- Streamline office operations to ensure timely completion of appointments, paperwork, and communications.
Qualifications:
- Customer-
Focused Expertise:
Minimum 2 years of customer-facing experience, demonstrating your ability to create exceptional experiences.
- Organizational Wizardry: Legendary organizational skills and adept at multitasking.
- High-Energy: Thrive in fastpaced environments with a preference for actionpacked settings.
- Conflict Resolution Savvy: Embrace conflicts as opportunities to strengthen connections.
- Exceptional Communication: Proficient in interpreting nonverbal cues and navigating social dynamics.
About Intero Chiropractic:
Intero Chiropractic is committed to revolutionizing healthcare and setting new standards in chiropractic care. Our innovative approach to pain management distinguishes us, and our track record of success speaks volumes.
As we strive to elevate chiropractic care, we're expanding into information products, opening a training facility, and our founder is authoring a book on our unique approach.
Our Core Values:
- Do What you Say
- Patients First
- Win As A Team
- Humble yet Confident
- Set a High Standard for Everything
- Learner's Heart
Pay:
$ $28.00 per hour
Expected hours:
per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- What is your availability to start, and do you have any commitments that would affect your work schedule?
- What impact will you have on the business in the first 30days?
Language:
- Spanish (preferred)
Ability to Commute:
- San Mateo, CA required)
Work Location:
In person
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