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    Start-up & Warranty Manager - Phoenix, United States - Pueblo Mechanical

    Pueblo Mechanical
    Pueblo Mechanical Phoenix, United States

    3 weeks ago

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    Description

    TITLE:
    START-UP AND WARRANTY MANAGER

    JOB DUTIES /


    GENERAL REQUIREMENTS:

    The Start Up & Warranty Manager is responsible for leading and managing a team of Start Up & Warranty Technicians in the field to perform proper start up and warranty procedures.

    The Manager will be closely working with upper management to understand the goals and direction of the company, as well as to develop best practices and procedures that best fit the goals of the organization.


    • Review all upcoming projects and work closely with the capacity planning team to coordinate on time start-ups.
    • Work closely with the Superintendents to assure installation practices align with necessary start up requirements.
    • Review any warranty claims for validity as well as researching subs or contract obligations.
    • Review technicians' paperwork and quality of work and provide supervisory oversight of all Phoenix-based technicians.
    • Address concerns related to above directly with the technicians and provide training and coaching as needed.
    • Provide technical support for customers and technicians as needed. Be available to answer technical issues that may arise on difficult jobs that the technicians may encounter.
    • Be able to work in the field with the technicians on difficult jobs or be a backup to the technician pool when demand is high.
    • Develop and manage start up and warranty operations. Make recommendations on processes and procedures.
    • Manage and develop staff in the department.
    • Resolve customer issues as they arise.
    • Ensure quality standards are being maintained.
    • Assure all Pueblo Mechanical and project specific safety requirements are met to ensure a safe jobsite.

    COMPETENCIES:

    • Strong communication skills.
    • Detail-oriented.
    • Computer skills.
    • Customer/client orientation.
    • Leadership skills.
    THIS IS A SAFETY-SENSITIVE POSITION
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