Jobs
>
Bordeaux

    IT Support Specialist I - Pembroke Pines, United States - National Employee Benefits Administrators

    National Employee Benefits Administrators
    National Employee Benefits Administrators Pembroke Pines, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description

    Job description

    The IT HelpDesk supports the Manager of IT infrastructure ensuring that the following aspects of NEBA's IT environment are managed according to set standards and requirements.

    This position requires attention to detail, organized self-starter that is diligent and responsive, takes initiative, works well independently, maintains a positive attitude and strives to maintain the company's culture.

    The person selected will be part of the TechOps team which has an important role in supporting the entire organization and clients.

    Scope of Position
    Provide overall network, software and hardware support for IT environment throughout the organization.

    Work collaboratively with the Manager of IT Infrastructure and the HelpDesk team to ensure that Network Infrastructure and systems are running and operating effectively.

    Provide Voip, Network, Hardware and Help Desk Support to internal and external users in a professional courteous manner.
    Utilize the ticketing software to support and track resolution issues and escalate as needed.
    Provide support for a variety of internal programs: Basys, Laserfiche others
    Essential Functions

    Respond to email, phone calls and support requests from employees and customers seeking help with software or computer related issues.

    Provide walk-through support to internal and external users using meeting communication software such as Zoom or any other video conferencing software available.

    Enter tickets and process tickets in help desk software through resolution.
    Coordinate with software vendors on support related items.
    Document, track, monitor and escalate support requests to ensure a timely resolution.
    Support Network Administrator with various tasks such as installing software and hardware updates.
    Provide after-hours support as part of an on call rotation as directed.
    Provide security and IT incident response.
    Additional duties as required
    Skills, Experience and Qualifications
    Must be able to adapt to the rapidly changing needs of the business based on direction and/or shifting requirements.
    2+ years of customer service experience, required.
    2+ years relevant work experience, required.
    Strong communication skills both oral and written
    For Helpdesk Support / IT Assistant, familiar with PC hardware & software, MS Windows, basic server & network knowledge, VOIP experience and troubleshooting, VPN knowledge and troubleshooting experience, Outlook and general email support, Windows PC, Apple Computers, iPhone, iPad, Multi-function Copy machine & Printer, web cams, UPS Battery backups, Computer Monitors

    Experience with Microsoft Products:
    Office, Outlook, Word, Excel
    Experience with Google Workspace environment
    Security mindset to approach issues and problems. - Knowledge in Basic Cyber Security is a plus.

    Extras:


    Bachelor's degree in Computer Science, Information Systems or another related field or equivalent combination of education, training and work experience, preferred not required.

    Network+, MCSE, CCNA Certification, preferred not required.
    Microsoft Azure
    Google Workspace experience, preferred.
    Physical Requirements
    Work is performed in an indoor facility.
    Job frequently requires sitting, handling objects with hands, standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    Working with tools for computer repairs and upgrades.
    Ability to see information in print and/or electronically.
    Location

    In office position – Location:
    Pembroke Pines, FL with limited travel to other office locations when required.

    Ability to commute/relocate:

    Pembroke Pines, FL 33028 | Reliably commute or planning to relocate before starting work, no remote applicants will be considered.

    No relocation expenses will be covered.

    Compensation
    We offer competitive salary based on experience and an excellent benefits package
    About NEBA.

    At NEBA, we are very proud of our commitment to creating community, supporting healthy lifestyles, offering educational opportunities and providing tools and resources that foster personal and professional development.

    We believe in promoting from within and creating career paths that pave the way for our employees to move all the way from entry level to high level leadership positions within our organization.

    We offer competitive wages and an excellent benefit package that includes unique features, such as professional coaching, as part of our employee enrichment program.

    We are invested in the success of our employees

    We do important work at NEBA, administering collectively bargained employee benefits for hardworking men and women all over the country.

    The community we serve deserves excellence, and we have high expectations that every one of our employees consistently works towards delivering it.

    NEBA employees have excellent work ethic, make continual contributions to go above and beyond to help others, have a positive attitude, display kindness towards others, respect their coworkers, and are willing to do what it takes to get results Does this sound like you? If it does, please apply for this career opportunity.

    NEBA is an Equal Opportunity Employer committed to hiring a diverse work team.

    Company Description NEBA is a Third Party Administrator that supports the hardworking members of the Taft-Hartley community that are the backbone of our country.

    We perform administrative services to members regarding their health and retirement plans and encourage candidates to review our website for an overview of what we do.



    Company Description


    NEBA is a Third Party Administrator that supports the hardworking members of the Taft-Hartley community that are the backbone of our country.

    We perform administrative services to members regarding their health and retirement plans and encourage candidates to review our website for an overview of what we do.

    #J-18808-Ljbffr
  • WestCare Foundation

    Peer Support Specialist

    2 weeks ago

    WestCare Foundation Pembroke Pines, United States

    Job Details · Job Location Pembroke Pines Poinciana Drive - Pembroke Pines, FL Education Level High School Salary Range $ $19.81 Hourly Job Category Nonprofit - Social Services Description · Position Summary: · The Peer Support Specialist assists individuals with substance abus ...

  • FEMBi Mortgage

    IT Support Specialist

    3 weeks ago

    FEMBi Mortgage Miami, United States

    IT Support Specialist · The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. The position will be responsible for the administration, support an ...

  • Warren Henry Automotive Group

    IT Support Specialist

    2 weeks ago

    Warren Henry Automotive Group Miami, United States

    · IT Support Specialist · US-FL-North Miami · Job ID: · Type: Full-Time · # of Openings: 2 · Category: Information Technology · Main Campus · Overview · Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure p ...

  • Warren Henry Automotive Group

    IT Support Specialist

    2 weeks ago

    Warren Henry Automotive Group Miami, United States

    Position Overview: · Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance. · Responsibilities: Diagnose software and hardware problems · Assists employees of the organization with IT related pro ...

  • The University of Miami

    Research Support Specialist

    1 week ago

    The University of Miami Miami, United States

    Current Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please revie ...

  • WestCare Foundation

    Peer Support Specialist

    1 week ago

    WestCare Foundation Miami, United States

    Peer Support Specialist (Co-Responder) · Job Details · Job Location · Miami Blue Lagoon Drive - Miami, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $21.63 Hourly · Description · POSITION SUMMARY: · Person in this position is responsible for pr ...

  • One Medical

    Member Support Specialist

    3 weeks ago

    One Medical Miami, United States

    As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You a Support Specialist, Support, ...

  • The University of Miami

    Research Support Specialist

    1 week ago

    The University of Miami Miami, United States

    Current Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please revie ...

  • AEG FUELS

    Program Support Specialist

    2 weeks ago

    AEG FUELS Miami, United States

    Company Description: · Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, ...

  • Aegis Security Insurance

    Sales Support Specialist

    2 weeks ago

    Aegis Security Insurance Miami, United States

    Sales Support Specialist · Aegis General Insurance Agency Inc. (AGIA) travel insurance division, is seeking a full-time, enthusiastic & energetic Sales Support Specialist to join its call center team in Miami, FL. This position is offering the opportunity to work from home. · ...

  • Carebridge Corporation

    Clinical Support Specialist

    2 weeks ago

    Carebridge Corporation Miami, United States

    Clinical Support Specialist · The CareBridge Clinical Support Specialist supports and collaborates with patients, medical professionals, and vendors to ensure comprehensive care for patients with physical, developmental, and intellectual disabilities. This is a frontline role wh ...

  • Apex Systems

    PC Support Specialist

    4 days ago

    Apex Systems Miami, United States

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: PC Support Specialist - C-Suite ...

  • Connexion Systems & Engineering

    Applications Support Specialist

    1 week ago

    Connexion Systems & Engineering Miami, United States

    Applications Support Specialist (PERM) · Location: Miami, FL · Hybrid schedule (3 days in, 2 days remote), however for this job they can be very flex and may be open to having this person come into the office only 1 day a week. · Salary: up to $110-$125K (flexibility depending on ...

  • Z Process

    Vendor Support Specialist

    4 weeks ago

    Z Process Miami, United States

    Job ***** Vendor Support Specialist - Process Serving ***** Doral, FL Employment ***** Full-time Job ***** As an Office Support Specialist, you will play a vital role in supporting the process serving operations by providing administrative and data analysis support from the offic ...

  • Usiinc

    Operations Support Specialist

    2 weeks ago

    Usiinc Miami, United States

    Operations Support Specialist page is loaded **Operations Support Specialist** · **Operations Support Specialist** · locationsMiami, FL time typeFull time posted onPosted 9 Days Ago job requisition idR **We are looking for individuals who are eager to develop and apply their sk ...

  • Versar

    Contract Support Specialist

    5 days ago

    Versar Miami, United States

    VGS Infrastructure Services, Inc. is currently initiating a search for a full-time Contract Support Specialist of Infrastructure Asset Maintenance serving in a critical administrative role in the project management team supporting the Miami project. The Contract Support Specialis ...

  • Indotronix International Corporation

    Desktop Support Specialist

    2 weeks ago

    Indotronix International Corporation Miami, United States

    Job Title: Deskside Support Specialist · Location: Miami, FL 33126 · Duration: 6 months Contract(Possible Ext) · Description: · JOB DUTIES · • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, includ ...

  • Molina Healthcare

    Peer Support Specialist

    2 weeks ago

    Molina Healthcare Miami, United States

    **Compensation for this role will be $42,000 annually** · **We are seeking a FLORIDA BOARD CERTIFIED PEER SPECIALIST for this role. MUST BE CURRENTLY CERTIFIED for FLORIDA. Excellent computer skills and attention to detail are very important to multi task between systems, talk w ...

  • Master Electronics

    Sales Support Specialist

    3 weeks ago

    Master Electronics Miami, United States

    To be a family that uses our collective superpowers to do significant good. · We are seeking a Sales Support Specialist to join our league of superheroes, specializing in providing essential support for GC Electronics, a Master International company. In this crucial role, you wi ...

  • Insight Global

    Tax Support Specialist

    2 weeks ago

    Insight Global Miami, United States

    The Tax Support Specialist will be responsible for cross-referencing their client excel sheet and UPS labels to send out ERTC credit checks to respected client in timely manner. · We are a company committed to creating diverse and inclusive environments where people can bring th ...