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    Shop - Onsite Transportation Manager - New York, United States - TikTok

    TikTok
    TikTok New York, United States

    2 weeks ago

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    Description
    Responsibilities

    TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

    Why Join Us
    Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

    Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

    To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

    Status quo? Never. Courage? Always.
    At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
    Join us.


    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

    With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.


    TikTok Shops Supply Chain and Logistics is looking for an experienced Onsite Transportation Manager to play a vital role in onsite management of fulfillment center, directly impacting our mission by optimizing day-to-day transportation and ensuring operational excellence.


    Responsibilities:

    • Manage onsite transportation activities, ensuring efficiency and compliance with SLAs.
    • Coordinate with carriers and internal teams to optimize routing and scheduling.
    • Lead exception and risk management efforts for transportation incidents, ensuring minimal disruption.
    • Implement strategies to enhance carrier performance and customer satisfaction.
    • Utilize analytics to monitor performance metrics and identify improvement opportunities.
    • Travel regularly to fulfillment center
    Qualifications

    • Bachelor's degree in Business, Logistics, or equivalent.
    • 35 years of experience in supply chain logistics, transportation management, or equivalent.
    • Strong organizational and leadership skills.
    • Ability to solve complex logistical problems.
    • Proficient in Transportation Management System (TMS) and relevant software.

    Preferred Qualifications:

    • Experience in risk or exception management and contingency planning.
    • Advanced knowledge of routing and scheduling optimization.
    • Strong stakeholder management and negotiation skills.
    • Experience with performance metric analytics and improvement strategies.
    • Advanced degree in Logistics or Supply Chain Management.
    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

    To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

    We are passionate about this and hope you are too.


    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

    If you need assistance or a reasonable accommodation, please reach out to us at
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