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DSHS TIA IE&E Management Analyst 5 - Lacey, United States - State of Washington
Description
Management Analyst 5The
Integrated Eligibility and Enrollment (IE&E) Modernization Program
(Download PDF reader)
within the Technology Innovation Administration (TIA) is currently seeking a Management Analyst 5 to support communications for our team.
This is a great opportunity to work with IE&E Program leadership, partners, staff, and impacted groups to develop standardized work practices while improving access to health and human services statewide.
Your work here will help toTransform Lives .
The Washington State Health and Human Services Enterprise Coalition (HHS Coalition) is a collaborative that provides strategic direction, cross-organizational information technology (IT) project support, and federal funding guidance across Washington's HHS organizations and is committed to developing a modern health and human services integrated eligibility solution to best support Washington residents and our staff.
In this role, as a Management Analyst supporting communications, you will lead in internal communications for the IE&E Program team and impacted staff.
This involves managing the communications calendar, updating and creating webpages, preparing presentations, reviewing and drafting written communications, and coordinating and facilitating meetings with IE&E partners.
You will also conduct research and work closely with the IE&E organizational change management (OCM) and communications team to enhance communication channels based on feedback from impacted groups.
Some of what you'll do:
Research and write content for a variety of communication channels, including websites, presentations, project documents, reports, talking points, blogs, social media, marketing materials, and media notifications.
Establish, manage, and maintain key performance indicators and success metrics, and present results identifying trends, risks, and opportunities.
Lead and collaborate on product/project communications to ensure clear and consistent messaging.
Organize and manage cross functional meetings with IE&E partners to keep them informed about the program.
Manage program email account, handling receipt, response, and tracking of all IE&E emails.
If this is your area of expertise and interest, we encourage you to apply
Who should apply:
A bachelor's degree in business or public administration, public administration, communications, or a related field.
Equivalent education and/or experience (organizational development, business/management analysis) is acceptable to meet this requirement.
AND
Five years of professional experience in communications and research/data analysis or leading business projects.
Highly skilled in both verbal and written communication with diverse audiences including executive leaders, staff, external organization, community partners, customers, and more.
The ability to develop content that is technical and plainly written including presentations, blogs, websites, documents, reports, etc.Experience working in SharePoint Online (or similar) with the ability to create pages and update content.
Demonstrated ability to effectively interact and collaborate with other organizations, teams, business partners, community partners, and contractors working with diverse groups to ensure goals and outcomes are met.
Solution-oriented, excellent attention to detail, analytical and creative problem-solving skills.Self-motivated, problem solver, ability to adapt to new conditions, deadlines, and assignments.
List other skills and abilities:
Understanding of state government organization, operations, and administrative procedures; federal and local government functions; state and federal laws and regulations governing personnel actions.
Project management experience and/or training/certification.
Include with your application:
Resume
Cover Letter
Three professional references with current contact information
Questions?
Please contact or call the main line at and reference
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
It is crucial to our agency's mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS.
We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
tangerine Prior to a new hire, a background check including criminal record history may be conducted.Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 orE-Verify is a registered trademark of the U.S. Department of Homeland Security
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