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    Management Analyst 3, BLS-Partnership Services Team - Tumwater, United States - Washington State Department of Revenue

    Washington State Department of Revenue
    Washington State Department of Revenue Tumwater, United States

    1 week ago

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    Description

    Description

    The Department of Revenue's Taxpayer Services division is looking to hire a Management Analyst 3 (MA3) position on the Partnership Services Team to serve on the onboarding team. Partnership Services Team is a fun, dedicated team within the division's Business Licensing Services (BLS) program charged with helping city and state agencies join BLS and fostering relationships with existing partners. The BLS objective is to be the state's one-stop licensing resource to help customers easily and efficiently register their business with several state and city partners. We are looking for a bright, driven, and detail-oriented individual to help carry out our mission.

    The hiring manager will start reviewing applications May 6 , 2024, and will continue to review daily until closed. It is in your best interest to apply as soon as possible.
    Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for .

    Visit these links to watch our to find out more about our agency and see about why Revenue is a great place to work.

    We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

    Duties

    This position ensures the BLS system is programmed to meet all the city and state requirements for both payments and information. The MA3 also helps onboard new BLS partners in order to fulfill the state and local jurisdictions requirements to ensure proper licensure.

    As a representative of BLS, you will have the opportunity to work with city clerks, finance directors, and other state agency employees to educate them on the partnering process. This includes communicating recommended changes to city ordinances or state RCWs in order to become a BLS partner.

    The MA3 will

  • Research, analyze and document business requirements with partners based on system compatibility and business needs for partnership.
  • Coordinate implementation of new partners.
  • Be responsible for system configuration testing to ensure it meets the business requirements of the partner.
  • Facilitate the process of onboarding partners.
  • Convert partner's existing licensees into the BLS database prior to partnership.
  • Conduct multiple training sessions for each new partner.

    • Qualifications

    Bachelor's degree in business, communications, marketing, management, or political science, or closely related field

    AND

    2 or more years of progressive experience with data analysis and providing technical support to peers and general audiences.

    Note: Additional applicable experience may substitute for education on a year for year basis.

    Preferred applicants will also demonstrate use of the following qualifications:

  • Composes clear, direct, and succinct written messages that effectively convey ideas or information to the intended reader.
  • Explains or presents information in a clear, concise, logical manner that achieves understanding of the intended message.
  • Organizes and prioritizes work, devoting adequate time and attention to individual tasks. Remains focused on tasks, working efficiently and handling interruptions appropriately.
  • Thinks through all facets of an issue.
  • Demonstrates an attention to detail.
  • Reports, documents, projects, and programs follow a logical and linear progression.
  • Develops insights and applies innovative solutions beyond those traditionally considered.
  • Recognizes, defines and solves problems by analyzing relevant information and encouraging alternative solutions.
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