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    Neighborhood Client Services Coordinator - Boston, United States - Action For Boston Community Development

    Action For Boston Community Development
    Action For Boston Community Development Boston, United States

    2 weeks ago

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    Description
    Neighborhood Client Services Coordinator

    Department: Community Coordination

    Employment Type: Permanent - Full Time

    Location: Mattapan

    Description

    Community Coordination handles direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. Join us as a Neighborhood Client Services Coordinator in creating a supportive and enriching environment for our community. If you are passionate about community development, and possess the required skills, we invite you to apply.

    Key Responsibilities
    • Coordinate activities for staff and volunteers.
    • Provide support to clients participating in the program, identifying support services needed and make appropriate referrals.
    • Provide case management services through individual visits and follow-up to enable them to become more self-sufficient.
    • Coordinate outgoing referrals with other neighborhood services providers to ensure client needs are met.
    • Serve as neighborhood coordinator for seasonal service programs including but not limited to tax preparation and summer youth programs.
    • Oversee accurate database for agency, clients, and employers.
    • Maintain relationships with other community based organizations, representing the neighborhood Director/Operations Manager at events and meetings as assigned.
    • Coordinate client outreach and community linkage activities, facilitating various workshops.
    • Coordinate volunteers and interns to support neighborhood programming, including but not limited to tax preparation.
    • Communicate with other community based organizations to better meet clients' service needs.
    • Prepare weekly narrative reports regarding clients and employment efforts for submission to the Director/Operations Manager.
    • Supervise staff and oversee operations when the Director/Operations Manager is off site.
    • Perform other related duties as assigned from time to time.
    Skills, Knowledge and Expertise
    • Minimum of high school diploma or equivalent, and 1 to 3 years of experience in case management or job development, and experience working with adults and youth required.
    • Excellent oral and written communication skills.
    • Bilingual skills as needed.
    • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
    Why Work Here
    • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
    • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
    • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
    • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
    • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
    • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

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