Jobs
>
Dallas

    Client Service Manager - Dallas, United States - CART

    CART
    CART Dallas, United States

    3 weeks ago

    Default job background
    Description

    **Client Service Manager**

    Dallas, Texas / Delivery / Full-time

    **** is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

    FBFlurry, now a company, is hiring for a Client Service Manager in Dallas, TX. The Client Manager is responsible for client relationships and ensuring the success with FLURRYs solutions. + Create a comprehensive strategic account plan

    + Review progress towards account plan monthly or as required to ensure client requirements and FLURRY goals are being met

    + Identify additional business opportunities within assigned account and parent/sister companies

    + Proactively suggest enhancements/optimizations of FLURRY solutions to client

    + Understand client contracts and interact with client management

    + Coordinate flow of work to ensure consistency and a high level of customer service

    + F ormulate and maintain quality objectives complementary to corporate polices and goals

    + Monitor quality

    + Communicate with clients on escalated issues

    + Interact with FLURRY management and tactical resources to identify and resolve issues

    + Participate in the development of current and future enhancements of Client Services

    + Recommend enhancements of Client Services systems/procedures to Client Services management

    + Coordinate new programs with current clients in a timely and cost effective manner

    + Coordinate objectives with standard operating procedures in cooperation with management to maximize process reliability

    + Monitor contract adherence

    + Develop professional relationships with client personnel by visiting client sites and entertain clients when visiting FLURRY

    + Review reports and invoicing for accuracy, reasonableness and completeness and react to negative trends where appropriate

    + Prepare reports and presentations as required

    + Performs other incidental and related duties as required and assigned

    **Knowledge/Skills/Abilities**

    + Exceptional interpersonal and communication skills, both verbally and in writing

    + Excellent prioritization and project management skills

    + Ability to handle multiple tasks

    + Excellent problem solving skills

    + Adaptability to change

    + Exemplary leadership and motivational skills

    + Ability to work independently

    + Ability to remain calm and tolerate stress

    + Excellent organization skills

    + Strong analytical skills

    + Excellent computer skills

    + Detail oriented

    + Sense of urgency

    + Ecommerce knowledge and experience

    + Retail business knowledge and experience

    + Diplomacy and the ability to influence outcomes

    **Experience**

    + 3 to 5 years related work experience; e-commerce experience a major plus

    **OUR CORE VALUES:**

    These arent just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO: **WE ARE OBSESSED WITH BRANDS** We live for brands and are fanatical about their success. **WE THINK BEYOND THE BOX** We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems. **WE DON'T GIVE UP** No one expected this to be easy. We are resilient we dig in and keep going. **WE SPEAK UP** Every person here has an obligation to question norms, voice concerns, and offer their perspective. **WE WORK TOGETHER** We work with integrity and respect, ask for help, and extend the same help to others. **WE ARE HUMAN** Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

    is deeply committed to building a diverse and inclusive workplace. Were proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

    #LI[SD1]

  • FHIOS SMART KNOWLEDGE

    Service Manager Junior

    3 weeks ago

    FHIOS SMART KNOWLEDGE Dallas, United States

    **FHIOS Smart Knowledge** · En Fhios llevamos ms de 20 aos aportando soluciones a empresas. Desde una transformacin digital que integre todas las acciones y procesos necesarios para introducir una empresa en el mundo digital, a campaas y proyectos a medida de marketing digital, ...

  • Modineer Company

    Customer Service Manager

    6 days ago

    Modineer Company Dallas, United States

    **Job Purpose** · Responsible for leading the Customer Service department and ensuring the satisfaction of Pulverman customers at all times. Manages the handling Customer inquiries job reporting, running reports, etc. · **Duties & Responsibilities** · **Safety** · - Report any sa ...

  • HTS Engineering - Heat Transfer Solutions

    Service Account Manager

    1 week ago

    HTS Engineering - Heat Transfer Solutions Dallas, United States

    HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those inv ...

  • Trabajos

    Customer Service Manager Export con Ingls Barcelona

    2 weeks ago

    Trabajos Dallas, United States

    **18/01/2022** · **Clasificada en** · **Aptitudes** · **1 vacante** · **Descripcin de la oferta** · Perfil con experiencia como customer service manager export gestionando un equipo de customer service mnimo 2-3 personas a su cargo. Perfil con capacidad para ampliar el departamen ...

  • Trabajos

    Customer Service Manager Export con Ingls Barcelona

    1 week ago

    Trabajos Dallas, United States

    **18/01/2022** · **Clasificada en** · **Aptitudes** · **1 vacante** · **Descripcin de la oferta** · Perfil con experiencia como customer service manager export gestionando un equipo de customer service mnimo 2-3 personas a su cargo. Perfil con capacidad para ampliar el depar ...

  • M-Files

    Service Manager

    3 weeks ago

    M-Files Dallas, United States

    Service Manager / Finland · Asiakastyytyvisyys on meille kaikki kaikessa. Etsimme siksi nyt joukkoomme **palvelupllikk** huolehtimaan nimettyjen asiakkaidemme M-Files-tietojrjestelmpalveluista. Vastaat asiakkaillemme toimitettavien jatkuvien palveluiden laadun ja saatavuuden var ...

  • HOLT CAT

    Service Manager

    1 week ago

    HOLT CAT Dallas, United States Full time

    Posting Details · Job Details · Description · Description: This position is responsible for ensuring the successful management of regional service operations for a machine service shop. Specific areas of responsibility include: 1) successful achievement of all business unit op ...

  • Russell Tobin

    Client Services Manager

    1 week ago

    Russell Tobin Dallas, United States

    The Client Services Manager will oversee a loan pipeline, coordinating with sellers and vendors from initial lock to funding. Effective communication is crucial for managing relationships both internally and externally. The role requires at least 3 years of experience in the resi ...

  • Rentprogress

    Service Manager

    3 weeks ago

    Rentprogress Dallas, United States

    **Service Manager** · **Job Description** · Progress Residential is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, f ...

  • Masco Cabinetry

    Field Service Manager

    4 weeks ago

    Masco Cabinetry Dallas, United States Full time

    Description · Our people are the life of this company.Together, we build life into the kitchen. · We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to ...

  • Birchstone

    Service Manager

    2 weeks ago

    Birchstone Dallas, United States

    Job Description · Job DescriptionDescription:The Service Manager is responsible for the oversight of physical operations and maintenance work at an assigned Birchstone community. This role is responsible for the deployment of regular and preventative maintenance programs, apartme ...

  • PricewaterhouseCoopers

    Managed Services

    2 days ago

    PricewaterhouseCoopers Dallas, United States

    A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. · Our Cyber Managed Services team wi ...

  • Same Day Water Heaters

    Service Manager

    2 weeks ago

    Same Day Water Heaters Dallas, United States

    Job Description · Job DescriptionSame Day Water Heaters is a growing plumbing company, and we credit this to our commitment to taking care of our employees - who take care of our customers. Come join the Same Day Water Heaters team if you are seeking to grow professionally and en ...

  • TKE

    Account Manager- Service/Repair

    4 weeks ago

    TKE Highland Park, United States

    What we expect · The first 3 letters in workplace safety are Y-O-U · TK Elevator is currently seeking an experienced Account Manager- Service & Repair in Dallas, TX. · Responsible for successfully securing and maintaining service accounts and repair work and developing and mainta ...

  • Fidelis Companies

    Senior Service Delivery Manager

    2 days ago

    Fidelis Companies Dallas, United States

    Of Services:Strong communication and intrapersonal skills. Act as liaison between Functional and Infrastructure teams translating business requirements into technical requirements working directly with key stakeholders. Represent Oracle Database and Application Infrastructure tea ...

  • ICrossing

    Sr. Client Services Manager

    2 weeks ago

    ICrossing Dallas, United States Full time

    Why iCrossing · For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approac ...

  • Yourtalentside

    Customer Service Manager Ventas Varias ubicaciones

    2 weeks ago

    Yourtalentside Dallas, United States

    Ventas · Varias ubicaciones · **Customer Service Manager** · Normalmente respondemos en un plazo de **dos semanas** · Nuestro **Responsable Customer Service** **(**con nivel *alto en Francs Profesional demostrable**)***, con experiencia para alcanzar los objetivos de nuestro cl ...

  • Nucor Corporation

    Engineering Services Manager

    1 week ago

    Nucor Corporation Dallas, United States

    Job Details · Division: Nucor Business Technology · Location: Dallas, TX, United States · Other Available Locations: N/A · Basic Job Functions: · Nucor Business Technology is seeking an experienced and dynamic IT Engineering Services Manager to join our team. The ideal candi ...

  • HTS Engineering

    Service Account Manager

    3 weeks ago

    HTS Engineering Dallas, United States

    HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure theindividualsuccess of all those invol ...

  • HAI Connections

    Customer Service Manager

    5 days ago

    HAI Connections Dallas, United States

    Job Description · Job DescriptionOur company is an outsourced customer acquisitions and sales agency looking for a Customer Service Manager to join our Dallas office. · You will work with our team and other sales members, as well as mid-office and operations teams, to deliver a s ...