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    Service Manager - Dallas, United States - HOLT CAT

    HOLT CAT
    HOLT CAT Dallas, United States

    3 weeks ago

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    Full time
    Description

    Posting Details

    Job Details

    Description

    Description: This position is responsible for ensuring the successful management of regional service operations for a machine service shop. Specific areas of responsibility include: 1) successful achievement of all business unit operational goals (revenue, profitability, expense control); 2) effective management and development of regional service department human resources; 3) effective collaboration with other functional managers, internal company resources and external customers; 4) Demonstrate alignment with the Company's mission and business values;

    REQUIREMENTS : Successful candidates must have demonstrated proficiency in the following prioritized skill areas:

    1) Problem Solving

    2) Influencing Capabilities- Select, manage, develop and evaluate service personnel to ensure high levels of top quality workmanship and efficiency in a repair and service shop environment.

    3) Self-Management Skills

    4) Planning

    5) Technical Experience

    6) A minimum of five years of industry/management experience

    7) Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).

    8) Models, promotes, reinforces, and rewards the consistent use of HOLT's Values-Based Leadership (VBL) tools.

    9) Models and processes to ensure alignment with our Vision, Values, and Mission.

    Qualifications

    Skills

    Behaviors

    :

    Motivations

    :

    Education

    Experience

    Licenses & Certifications

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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