- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Assist guests with check-in and check-out processes
- Handle guest reservations and ensure accurate information is entered into the system
- Answer phone calls and direct them to the appropriate department or individual
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area
- Previous experience in guest service or a related field is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle difficult situations with professionalism
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
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Drury Hotels Colorado Springs, United StatesStarting wage is $17.50, or higher depending on experience · Property Location: · 1170 InterQuest Parkway - Colorado Springs, Colorado 80921 You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are a ...
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Northrop Grumman Colorado Springs, United States Full timeRequisition ID: R · Category: Program Management · Location: Colorado Springs, Colorado, United States of America | Huntsville, Alabama, United States of America · Clearance Type: Secret · Telecommute: No- Teleworking not available for this position · Shift: 1st Shift (United St ...
Guest Service Agent - Colorado Springs, United States - Five Senses Hospitality Associates
Description
We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests.
The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services.
This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude.Responsibilities:
Requirements:
Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests.
If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team.
