- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Hospital indemnity insurance
- Eligible to participate in the Employee Referral Bonus Program.
About The CompanyPractice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.
Source: Hospitality Online
-
Guest Service Agent
1 week ago
Five Senses Hospitality Associates Colorado Springs, United StatesWe are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. T ...
-
Guest Services Agent
1 week ago
Wyndham Hotels & Resorts Colorado Springs, United States** Guest Services Agent** · Location: Colorado Springs, CO, US · Property Name: La Quinta by Wyndham Colorado Springs - South-Airport Req Id: 13492 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Colorado Springs - Sout ...
-
Service Desk Agent
5 days ago
Peraton Colorado Springs, United StatesService Desk Agent Job Locations · US-IL-Scott AFB | US-CO-Colorado Springs | US-TX-Lackland AFB | US-VA-Langley AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring ...
-
Customer Service Agent
1 day ago
YoungWilliams Colorado Springs, United StatesSummary of Position · The Customer Service Representative/Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive accurate information politely and p ...
-
Guest Service Agent
1 week ago
Drury Hotels Company, LLC Colorado Springs, United StatesStarting wage is $17.50, or higher depending on experience · Property Location: · 1170 InterQuest Parkway - Colorado Springs, Colorado 80921 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you ar ...
-
Customer Service Agent
6 days ago
YoungWilliams PC Colorado Springs, United StatesJob Description · Job DescriptionSummary of Position · The Customer Service Representative/Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive ac ...
-
Guest Services Agent
1 week ago
Devil's Thumb Ranch Colorado Springs, United StatesJob Type · Full-time, Part-time · Description · Perks/Privileges of Employment: · PT or FT Hours available · 128 hours of Paid Time Off if FT, Year Round employment status · Affordable furnished housing, if working a minimum of 35 hours/week or more · Health, Dental & Life ...
-
Service Desk Agent
4 days ago
Peraton Colorado Springs, United StatesResponsibilities: · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation ...
-
Service Desk Agent
5 days ago
Peraton Colorado Springs, United States Full timeResponsibilities · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation, ...
-
Five Senses Hospitality Associates Colorado Springs, United StatesGuest Service Agent · The 5 Senses Culture: · At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experien ...
-
Intermediate Insurance Representative
1 week ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need ...
-
Sarah Wright - State Farm Agent Colorado Springs, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Financial Services Representative State Farm Agent Team Member with Sarah Wright - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial pr ...
-
Kendra Gries - State Farm Agent Colorado Springs, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Colorado Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kendra Gries - State Farm Agent, you will build and develop cus ...
-
Chartwell Hospitality Colorado Springs, United States** Guest Service Agent** · 1235 Tenderfoot Hill Road · Colorado Springs , CO 80906 · Telephone · Website · Managed by · **Current Job Openings** · ** Home2 Suites Colorado SpringsColorado Springs, CO** · Posted March 4, 2022 · ** Guest Service Agent** · Share: Email · ...
-
Leasing Agent
3 days ago
Garden Communities Woodland Park, United StatesJob Description: · *No Real Estate License or Prior Leasing Experience Required* · Apartment community in Westmount Village is looking for a Leasing Agent to join their team Full Time. The Leasing Agent is responsible for leasing apartments, and as an initial contact between the ...
-
Office Representative
1 week ago
Andy Strelau - State Farm Agent Colorado Springs, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents are independent contractors that market State ...
-
Receptionist - State Farm Agent Team Member
6 days ago
Christopher Smith - State Farm Agent Colorado Springs, United StatesPosition Overview · Do you have prior insurance experience? Do you currently have insurance licenses? If you answered yes to these questions, working for a Christopher Smith - State Farm agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Receptionist - State Farm Agent Team Member
1 week ago
Kreg Kell - State Farm Agent Fountain, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Receptionist - State Farm Agent Team Member
1 week ago
Mike Wuest - State Farm Agent Colorado Springs, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Receptionist - State Farm Agent Team Member
1 week ago
Tyler Ayers - State Farm Agent Colorado Springs, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
Guest Service Agent - Colorado Springs, United States - The Mining Exchange
Description
Guest Service Agent
About The Opportunity
Practice Hospitality is seeking a hospitable and friendly Guest Service Agent to join the team at the Mining Exchange Hotel & Spa.
About The Hotel
Mining Exchange Hotel & Sap was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.
Job Role
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsibilities:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Requirements
One year combined Front Desk experience in hospitality or related industry preferred.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts.
Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
Ability to see and hear in order to observe and detect signs of emergency situations.
Job Type: FLSA Designation: Full Time-Non-Exempt
Compensation: $17.00 per hour
Benefits:
