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Director of Operations - Dallas, United States - Uvalle Law Firm,PLLC
Description
Director of Operations - Pre-Litigation
Uvalle Law Firm, PLLC is a personal injury law firm that is looking to add a Director of Pre-Litigation to our dynamic team. This is a unique opportunity to serve as a "lieutenant" to our fast-paced, collaborative Chief Operating Officer. The Director of Pre-Litigation will be responsible for day-to-day management of our pre-litigation operations including case-related decisions and the implementation of processes and procedures, as well as contributing to strategic business decisions to achieve firm goals.
Our attorneys and staff are committed to serving our injured clients in getting them the justice they deserve. Established in 2010, Uvalle Law Firm is a rapidly growing personal injury law firm whose mission is to work hard and do right by people. Our core values emphasize the importance of working as a team and giving an unparalleled client experience. We have a positive, fast-paced environment with plenty of opportunity for professional development and growth. We use leading-edge technology to make your workday as efficient as possible. We offer a competitive compensation and benefits package with company events throughout the year.
Key Responsibilities
· Work closely with Chief Operating Officer to implement firm-wide initiatives with the pre-litigation team
· Serve as manager and hands-on resource for pre-litigation team (intake, case management, medical records, insurance services, negotiations and closing teams)
· Collaborate with pre-litigation managers to implement process improvements as needed
· Track pre-litigation KPIs and address issues as needed
· Ensure cross-collaborations are occurring with all pre-lit teams
· Conduct regular 1:1 meetings with pre-litigation managers as well as lead monthly pre-litigation management meeting
Requirements:
· Bachelor's (Required)
· Leadership: 3 years (Required)
· Previous experience at a personal injury law firm (Required), preferably in a pre-litigation capacity (ex. Case management, legal assistant, etc.)
Desired Skills and Qualifications:
· Great collaborator; ability to understand issues and situations from multiple perspectives and use sound judgment to arrive at appropriate business decisions
· Humble, smart, fast-paced, accountable
· Strong adherence to firm's processes, while also being flexible and nimble when needed
· Work as part of a team to solve complex business challenges
· Successfully innovate and implement strategic initiatives
· Able to maintain discretion and integrity at all times when dealing with confidential information
· Confident in their decision-making and problem-solving skills
Benefits:
· Medical
· Dental
· Vision
· PTO
· 401K