- Triage incoming inquiries to efficiently discern, resolve, and/or reassign to the appropriate resources for resolution.
- Leverage appropriate technology and resources to thoroughly research and address the root cause of customer inquiries.
- Maintain customer accounts and the details of each customer interaction within the CRM tool.
- Ensure Partner satisfaction by providing back-end office support for sales, ordering, invoicing, shipping, warranties, and other business-related needs.
- Adhere to all established service level expectations and performance standards.
- Provide critical feedback to Customer Service leadership regarding trends, exceptions, or other unusual experiences.
- Work Environment Available to work within business hours of 7
- Training is in person, and our hybrid program once fully trained is (3) days at home and (2) in office.
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Infinity Systems Ankeny, IA, United States FreelanceOur renowned client in the insurance industry in Hamburg is looking for a **Customer Service Representative Inbound (m/f/d)** for their office in Ankeny, IA. · This position is available for 30 hours per week. · **Your responsibilities**: · - Providing customer advice over the ph ...
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A. Duie Pyle Johnston, United States** Customer Service Representative** · **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010662 Showing 1 location **Job Details** · **Description** · **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in ...
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Planet Fitness Urbandale, United StatesPlanet Fitness - JobID: [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to mem ...
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Customer Service Representative
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Rose International Johnston, United States*Date Posted:04/23/2024 * Hiring Organization:Rose International *Position Number:462779 * Job Title:Customer Service Representative *Job Location:Johnston, IA, USA, 50131 * Work Model:Onsite *Shift:Second shift position * Employment Type:Temporary *Estimated Duration (In months) ...
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US Tech Solutions Johnston, United StatesRole: Customer Service Representative · Duration: 36 Months (Open Contract with possible hire/extension) · Location: Johnston IA · Onsite, second shift position. · SPECIAL CONSIDERATIONS: Must be able to work second shift with weekend hours. New-hire training will take place M-F, ...
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Customer Service Representative
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Rose International Johnston, United StatesDate Posted: 04/23/2024 · Hiring Organization: Rose International · Position Number: · Job Title: Customer Service Representative · Job Location: Johnston, IA, USA, 50131 · Work Model: Onsite · Shift: · Training: M-F, 8am-4:30pm for 5-7 weeks. · Following training ...
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Metrobank West Des Moines, United States Full time**Customer Service Representative - Brighton - Full Time** · **Team:** Retail & Business Banking · **Location:** Brighton · **County:** East Sussex · **Starting salary (depending on your level of experience) from circa:** 20,300 · **Ref:** 14143 · **Closing Date:** 22-Oct-2 ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Metrobank West Des Moines, United States**Customer Service Representative - Brighton** · **Team:** Retail & Business Banking · **Location:** Brighton · **County:** East Sussex · **Starting salary (depending on your level of experience) from circa:** 20,300 · **Ref:** 14143 · **Closing Date:** 27-Aug-2021 · As a ...
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Strategic Staffing Solutions West Des Moines, United StatesCustomer Service Representative in West Des Moines, IA at Strategic Staffing Solutions **Location:** · **Experience:** · Not Specified **Job Description** · **Job Title:** Customer Service Representative · **Duration:** 6-month contract · **Location(s):** · Tempe, AZ · Des ...
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TEKsystems Johnston, United StatesJob Description · Job Description*** Customer Service Representative *** · Description: · -Handling inbound calls from providers checking eligibility and/or claim status for members · -Call center environment taking inbound and outbound calls · -Research customer inquiries and fo ...
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Customer Service Representative
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Collabera West Des Moines, United StatesJob Description · Job DescriptionHiring for Customer Service Representative: · Note: · The position is Onsite. · Position Details: · Position: Customer Service Representative · Industry: Banking/Financial Services · Job duration: 3+ months (Possible Extension) · Location: West De ...
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Customer Service Representative
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TEKsystems Johnston, United StatesJob Description · Job DescriptionDescription: · Handling inbound calls from providers checking eligibility and/or claim status for members. · Call center environment taking inbound and outbound calls · Respond to both standard and more difficult customer inquiries regarding var ...
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Customer Service Representative
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James Walford - State Farm Agent Johnston, United StatesJob Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
Customer Service Representative - Urbandale, United States - TEKsystems
Description
:$18-20/hr
Shift:
00 AM to 7:
00 PM
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.