- Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.
- Perform moderately complex customer support tasks by utilizing solid communication, verbal and written, skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim.
- Receive direction from managers and escalate non-routine questions. Oversee multiple claim types, and take appropriate action to decision the case using multiple systems and applications.
- Interact with colleagues on required information as well as external and internal customers through inbound or outbound calling. Contact third parties for research.
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Customer Service Representative
2 weeks ago
Titan Industries Urbandale, United StatesAbout ARTUS AG: · Together, let's make it simple: Unleash your drive and unleash the full potential of your talents at the ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
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Customer Service Representative
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Aurora Solutions Pleasant Hill, IA, United States Freelance**Join our team at Pleasant Hill, IA and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - start your career i ...
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Customer Service Representative
1 day ago
Collabera West Des Moines, United StatesHome · Search Jobs · Job Description · Customer Service Representative · Contract to Hire: West Des Moines, Iowa, US · Salary: $18.00 Per Hour · Job Code: · End Date: · Days Left: 6 days, 3 hours left · Apply · Note: · This position is ONSITE. (No work from home) · Pos ...
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Teller Service Representative
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Veridian CU West Des Moines, United StatesUnder general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial Teller, Representative, Servi ...
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Customer Service Representative
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Calculated Hire West Des Moines, United StatesCustomer Service Representative I · Hybrid Des Moines, IA · 3-month Contract (W2), Weekly Pay (40 hours/week) · Pay Rate: $19.50/hr. · Desired Start Date: 5/6/2024 · Calculated Hire is in search of a Customer Service Representative I for our Fortune 100 Financial Services co ...
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Customer Service Representative
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Collabera West Des Moines, United StatesHome · Search Jobs · Job Description · Customer Service Representative · Contract to Hire: West Des Moines, Iowa, US · Salary: $18.00 Per Hour · Job Code: · End Date: · Days Left: 5 days, 3 hours left · Apply · Note: · This position is ONSITE. (No work from home) · Pos ...
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Customer Service Representative
2 weeks ago
Strategic Staffing Solutions West Des Moines, United StatesCustomer Service Representative in West Des Moines, IA at Strategic Staffing Solutions **Location:** · **Experience:** · Not Specified **Job Description** · **Job Title:** Customer Service Representative · **Duration:** 6-month contract · **Location(s):** · Tempe, AZ · Des ...
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Customer Service Representative
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Metrobank West Des Moines, United States Full time**Customer Service Representative - Brighton - Full Time** · **Team:** Retail & Business Banking · **Location:** Brighton · **County:** East Sussex · **Starting salary (depending on your level of experience) from circa:** 20,300 · **Ref:** 14143 · **Closing Date:** 22-Oct-2 ...
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Customer Service Representative
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Bank Northwest West Des Moines, United States** Customer Service Representative** · **Job Category****:** Customer Service/Teller **Requisition Number****:** CUSTO01493 Showing 1 location **Job Details** · **Description** · **Essential Functions & Responsibilities**Include, but are not limited to: · Responsible for proc ...
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Customer Service Representative
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Walman West Des Moines, United States** The Walman Optical Company** · ** Customer Service Representative** · West Des Moines, IA 50265 · We are currently seeking a Full-Time **Customer Service Representative** for our fast-paced Optical Lab located in **Des Moines, IA**. This is an excellent opportunity to join ...
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Customer Service Representative
2 weeks ago
Metrobank West Des Moines, United States**Customer Service Representative - Brighton** · **Team:** Retail & Business Banking · **Location:** Brighton · **County:** East Sussex · **Starting salary (depending on your level of experience) from circa:** 20,300 · **Ref:** 14143 · **Closing Date:** 27-Aug-2021 · As a ...
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Agency Services Representative
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Sammons West Des Moines, United StatesWhat to Expect as an Agency Services RepresentativeCommunicate verbally with agents, distribution partners, third parties and internal support departments in matters relating to agent and customer needs. Approach all interactions with the customer at the forefront, using the corp ...
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Agency Services Representative
1 week ago
Sammons West Des Moines, United StatesWhat to Expect as an Agency Services RepresentativeCommunicate verbally with agents, distribution partners, third parties and internal support departments in matters relating to agent and customer needs. Approach all interactions with the customer at the forefront, using the corp ...
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Patient Services Representative
1 day ago
UNITED COMMUNITY SERVICES, INC. West Des Moines, United StatesJob Description · Job DescriptionWe have a full-time position available for a Patient Services Representative in West Des Moines, Iowa. We offer a competitive hourly wage and benefits package. · "UCS Healthcare values me as an employee." "I'm given the latitude to do my job." "UC ...
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Teller Service Representative
4 days ago
Veridian Credit Union West Des Moines, United StatesJob Description · Job DescriptionTeller Service Representative · WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM. START YOUR JOURNEY AND APPLY TODAY.Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked · Ben ...
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Customer Service Representative
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James Lunders - State Farm Agent West Des Moines, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Guest Service Representative
2 weeks ago
ADP - RNOOID0025630273 West Des Moines, United StatesJob Description · Job DescriptionWe are currently hiring for the Guest Service Agent position at the hotel in West Des Moines, IA. Experience in Customer Service would be helpful but not a necessity. We are looking for someone who is organized, motivated and has good verbal commu ...
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Account Service Representative
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Homesteaders Life Company Corp West Des Moines, United StatesJob Description · Job DescriptionDescription:Are you ready to join a team dedicated to serving both internal and external customers? Do you enjoy a variety of daily tasks and a fast-paced environment? · If so, the Account Service Representative position is for you As an Account ...
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Guest Service Representative
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Nothing Bundt Cakes #248 Clive, United States Full timeAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, · setting the mood and making a stop in the bakery an event worth posting about. You'll · get to play party planner by helping guests order the right cake for their celebrations · and making sure the ...
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Client Services Representative I
2 weeks ago
CU Cooperative Systems, Inc. West Des Moines, United StatesWe are seeking a talented Client Services Representative I to provide the highest quality customer care to PSCU/ Co-op Solutions credit unions and other internal clients by providing timely problem resolution in order to assist with managing and reta Client Service, Representativ ...
Customer Service Representative - West Des Moines, United States - Collabera
Description
Job Description
Job DescriptionBanking Client is Hiring for Customer Service Representative
Position: Customer Service Representative
Location: West Des Moines, IA
Pay rate: $ 18/hr
Duration: 6 months
Day to day: