Customer Service Representative - West Des Moines, United States - Collabera

Description

Job Description

Job Description

Position Details:

• Client: Fortune 500 (Banking / Financial Giant)
• Job Title: Customer Service Representative
• Duration: 03 months (With possible Extension)
• Location: West Des Mines, IA(Onsite)
• Shift: Mon - Fri (08:00AM To 05:00PM)
• Pay Range: $ /Hr.

Job Responsibilities:

• Support Customer Service by proactively seeking ways to improve processes
• Perform moderately complex customer support tasks
• Receive direction from a supervisor and escalate non-routine questions
• Interact with client personnel on a range of information

Education Qualification:

• 2+ years of Customer Service, Financial Services, or Contact Center support experience

Required Skills:

• Strong customer service skills
• Ability to perform moderately complex tasks
• Excellent communication skills
• Ability to work well in a team
• Strong problem-solving skills

Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Company Description

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.