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    Senior Manager, Tech Enablement - San Francisco, CA, United States - LinkedIn

    LinkedIn
    LinkedIn San Francisco, CA, United States

    3 weeks ago

    Default job background
    Description
    LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

    At LinkedIn, we trust each other to do our best work where it works best for us and our teams.

    This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

    The Technology Enablement team is part of LinkedIn's Go-to-Market-Enablement (GTME) organization and is responsible for driving the adoption and enablement of technology solutions across the Global Business Organization (GBO).

    This includes our Sales, Go-to-Market (GTM) Operations, and Customer Success teams.

    Our mission is to empower the GBO to leverage our internal processes and technology more effectively, enabling them to be more successful and productive in their roles.

    We strategically partner with teams across the GBO to embed technology as a catalyst behind the knowledge, skills, and resources needed to deliver value to our members and customers.

    We are seeking a highly experienced Senior Manager to lead our Digital Adoption team within Technology Enablement.

    In this role, you will be responsible for overseeing the intersection of content creation, process improvement, and learning strategy to drive best-in-class technical learning for our Sales, Customer Success, and Global Operations organizations.

    Your primary focus will be leading a team responsible for tool productivity learning opportunities, managing on-demand resources and documentation, and developing in-tool user support.

    Additionally, you will also be responsible for developing and managing the strategy for our Learning Enablement ecosystem, ensuring that our teams have access to the resources they need to succeed.

    To be successful in this role, you should have a proven track record of driving successful learning initiatives within a technology-focused organization.

    You should be comfortable working with cross-functional teams and have a deep understanding of content creation, process improvement, and learning strategy.

    Additionally, you should be able to effectively manage and motivate a team to achieve their goals and drive results.
    Champion innovation, driving the mastery of new technology for GBO through best-in-class training, learning, and content creation.

    Spearhead the creation, development, and execution of the strategy of the GTME Learning Enablement ecosystem (Knowledge, Learning, and Content Management).

    Represent Digital Adoption and Technology Enablement in executive conversations to drive strategy and associated impact forward. Raise blockers and/or necessary investments to help our employees be more productive.
    Support and champion internal change management processes to drive continuous learning experience improvement.
    Provide thought leadership on learning experience design for adoption of complex technologies.
    Demonstrate ongoing agility, humility and growth mindset to identify program improvements and the respective operations needed to execute
    Drive utilization of evaluation and performance data to support data-driven learning solutions. Experiment with and successfully implement new methods and modes of learning that build upon academic and industrial best practices
    Bachelor's degree in Business, Information Technology, or a related area of study
    ~Prior experience leading technical learning for global Sales, Support, and Operations teams

    Proven ability to set strategy, craft a roadmap, and drive execution and implementation of solutions
    Deep knowledge of adult learning and related tool suites used to develop solutions, ideally in hybrid learning environments
    Experience developing and delivering creative and innovative training solutions that scale across multiple functions and geographies.
    Master's degree in Learning Technology, Adult Learning, Business Administration, or a related field
    Team management
    Content creation
    Stakeholder management
    LinkedIn is committed to fair and equitable compensation practices.

    Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

    The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.

    LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer.

    LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

    LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here:
    LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities.

    If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.

    Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.

    Documents in alternate formats or read aloud to you
    Having a sign language interpreter present for the interview
    However, non-disability related requests, such as following up on an application, will not receive a response.

    LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

    Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

    Pay Transparency Policy Statement
    As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link:
    Global Data Privacy Notice for Job Candidates
    Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
    LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer.

    LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

    LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here:
    LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities.

    If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to .This email box is designed to assist disabled job seekers who seek a reasonable accommodation to the application process.

    Emails sent for non-disability related issues, such as following up on an application, will not receive a response.


    1) confirm you have a disability; (2) identify the disability-related limitation that needs to be accommodated, and (3) if known, describe the specific accommodation requested for the disability-related limitation.

    LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

    Pay Transparency Policy Statement
    As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link:

    Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

    Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

    Global Data Privacy Notice for Job Candidates
    This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
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