- 43,000,000 Monthly Transactions
- 120 Fortune 1000 Clients
- 34 Years
- 19 Countries
- 1 You
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Support Specialist
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Health & Hospital Corporation of Marion County Indianapolis, United StatesDivision:SEMHC Health · Sub-Division: · Req ID: 20365 · Schedule: Any · Shift: Any · Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and su ...
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IT Support Specialist
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Facilities Support Specialist
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Salesforce Support Specialist
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Customer Support Specialist
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George E. Booth Co., Inc. Indianapolis, United StatesGeorge E. Booth is an EEO employer - M/F/Vets/Disabled · The George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire their next full-timeCustomer Support Specialist in Indianapolis, IN. to learn more about the company values, produc ...
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Technology Support Specialist
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inSync Staffing Indianapolis, United StatesThe Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/techno ...
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Computer Support Specialist
1 day ago
U-Haul Indianapolis, United StatesLocation: · 2216 W 60th St, Indianapolis, Indiana 46228 United States of America · If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company's newest Field Computer Specialist. In this role you will be responsible ...
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Customer Support Specialist
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Technical Support Specialist
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The National Bank of Indianapolis Corporation Indianapolis, United StatesTechnical Support Specialist · Primary Duties and Responsibilities: · The teammate provides support for the Help Desk, PC/server deployment, networking and other systems as assigned. This involves standard set up as well as troubleshooting and resolving technical issues (related ...
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Technical Support Specialist
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Resultant Indianapolis, United StatesCompany Description · Resultant is a modern consulting firm with a radically different approach to solving problems. · We don't solve problems for our clients. We solve problems with them. · Through outcomes driven by data analytics, technology solutions, digital transformatio ...
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Desktop Support Specialist
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Logistics Support Specialist
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Now Courier Indianapolis, United StatesPrincipal Function: The Logistics Support Specialist is responsible for assisting with daily operational activities, such as reviewing reports, managing route escalations, finalizing orders, and responding to customer inquiries. · Essential Duties and Responsibilities: Duties in ...
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Technical Support Specialist
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BankTalent HQ Indianapolis, United StatesA Stable and Growing Employer · The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local mark ...
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Document Support Specialist
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Desktop Support Specialist
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Business Support Specialist
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Sales Support Specialist
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Metropolitan School District of Washington Township Indianapolis, United StatesPosition Type: · Student Support Specialist/Student Support Specialist · Date Posted: · 9/7/2023 · Location: · North Central High School Please review the attached job description and follow directions at bottom of page. · This is a benefitted position. · Attachment(s):BEHAVI ...
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Family Support Specialist-PT
2 days ago
Choices, Inc Indianapolis, United StatesThe Part-Time Family Support Specialist (PTFSS) will provide trauma-informed, non-clinical, hands-on support to parents/caregivers receiving child welfare or juvenile probation services and interventions. The PTFSS engages with children and caregivers with professionalism, empath ...
Application Support Specialist - Indianapolis, United States - Sutherland
Description
Covid-19 update: Thank you for your interest in Sutherland.During these unprecedented times, Sutherland is committed to ensuring a healthy working environment for our people, their families, and the communities in which we operate.
Where possible, we are enabling our people to work from home.When it is necessary for our people to work from a physical location, we have implemented enhanced health and safety protocols in all of our office locations.
Our job listings will indicate if positions are full-time work from home, temporary work from home to start with an eventual return on-site, or full-time on-site.
We have introduced a fully virtual interview and onboarding experience for the majority of our positions, which will also be outlined for you during the application process.
We are still actively hiring in all of our locations, so we encourage you to apply for positions of interest or join our Talent Community if none of our current openings match your skills, location, or interests so that a recruiter may contact you if there is a match.
Thank you for your continued interestWork on interesting projects wherever you are, at home or in one of our offices around the world.
At Sutherland, you will work with great people on interesting projects with some of the world's biggest brands. Here, you'll develop new skills and experiences while tackling challenges in a supportive environment. Here, you'll keep your passions and interests alive because we believe your unique perspective adds value to your work.
Application Support Specialist
Req: _en
City:
Hyderabad
State:
Telangana
IN
Work Location:
Lanco Hills
hide-job:
_en
IN
Job Description:
Sutherland is seeking an attentive and analytical person to join us as a **Senior analyst
application support** to be responsible for overseeing the support activities. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you
Responsibilities:
Keep management updated:
Relay vital information in the form of timely and accurate reports
Impact the bottom line:
Produce solid and effective strategies based on accurate and meaningful solutions to the support problems and incidents
Define Sutherlands reputation:
Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback
Strengthen relationships:
Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
Take the lead:
Monitor calls/chats/e-mails as per defined sample plan and targets; report out any ZT cases and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive support process and improvement initiatives across program
Qualifications:
Our most successful candidates will have:
Need to handle operations & support for different platforms & products
Good communication skills in verbal & written
Ability to handle communications effectively with stakeholders
Manages timely processing of daily production batch jobs running on multiple scheduling systems.
Partner with IT teams to resolving technical and non-technology related issues impacting multiple teams/groups.
Analyze production reports (outages, scheduled downtime, bugs, etc.) to determine causes of nonconformity with product specifications and/or operating production problems.
Effectively perform and document root cause analysis of issues.Maintain system documentation and provide production metrics reporting
Key competencies
Functional Domain:
Exposure to the U.S Healthcare domain knowledge will be an added advantage.
Technical Expertise:
.NET, C#, SQL Server, SSIS & TFS.
Qualifications:
Education Requirements:
B.E/B.Tech or MCA
Experience Requirements: 3-4 Years in Healthcare domain, 1-2 years of work experience in SQL server & .Net
To succeed in this position, you must:
Committed & dedicated towards the job
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