Problem Management Analyst - South Carolina, United States - TM Floyd & Company (TMF)

TM Floyd & Company (TMF) South Carolina, United States

1 week ago

Description

We're looking for a Problem Management Analyst for an onsite role in Greenville, SC. If you're looking for a new opportunity, apply today

Key Responsibilities:

Drive engagement, investigation, and resolution on operational Problem management topics
Analyze data to understand customer issues, identify opportunities, anticipate risks, and create prioritized backlog items and solutions for impacted services
Contribute to and/or lead the resolution of ongoing high-priority production issues
Use statistical tools and techniques to identify process gaps, root cause issues, and drive data driven decision making
Collaborate with cross-functional teams to analyze and evaluate business impacts, develop best practice plans, and communicate final recommendations to prevent recurrence of high-priority Incidents

Skills & Qualifications:

Must be a U.S. citizen or Green Card holder
Experience with ServiceNow IT Service Management (ITSM)
Infrastructure knowledge of Cloud, Networks, Load Balancers, Servers, Firewalls
Self-starter with a knack for debugging complex issues
Advanced understanding of data sources & relationships, reporting tools and systems knowledge, including experience in measuring, and managing data quality

Education/Certifications:

ITIL certification a plus

Location: Columbia, SC.

This job is primarily an onsite role. You will be required to work at an onsite location. This position may allow up to 50% remote work.

The salary range for this position is $75,000 - $90,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details

TM Floyd & Company participates in E-VERIFY

AAP, EEO

Management Analyst

2 weeks ago

U.S. Army Training and Doctrine Command Columbia, United States

Summary · About the Position: This is a PERMANENT Management Analyst position with the Soldier School Institute at Fort Jackson, SC. · ...
Problem Management Analyst

1 week ago

TM Floyd & Company (TMF) South Carolina, United States

We're looking for a Problem Management Analyst for an onsite role in Greenville, SC. If you're looking for a new opportunity, apply today · Key Responsibilities: · Drive engagement, investigation, and resolution on operational Problem management topics · Analyze data to understan ...
Denial Management Analyst

3 weeks ago

Maury Regional Health Columbia, United States FT

Title: Denial Management Analyst – Medicare – Patient Accounts · Location: Maury Regional Medical Center · Position Shift: Full Time – Monday – Friday · Position Summary: · Responsible for auditing charts in accordance with Medicare and other payors guidelines. Assist in ass ...
Management & Program Analyst

2 weeks ago

Federal Emergency Management Agency District of Columbia, United States Full time

What will I do in this position if hired? · In this position, you will serve as a Management & Program Analyst, within the Risk Management Directorate in FEMA Resilience. You will apply analytical and evaluative techniques to the identification and resolution of issues concerning ...
Management and Program Analyst

1 week ago

Federal Maritime Commission District of Columbia, United States Full time

IDEAL CANDIDATE: The ideal candidate is expected to report to the office a minimal of 3 times a week. This candidate possesses the knowledge, skills, and experience to conduct the full range of administrative duties to include composing documents while checking for spelling, typo ...
Organizational Change Management Analyst

1 week ago

RTH Solutions Columbia, United States

Job Description · Job DescriptionRTH Solutions LLC, a certified minority and women owned business, is recruiting for an Organizational Change Management (OCM) Analyst. We are seeking an experienced OCM analyst to provide expert-level insight and analysis on products and services ...
Cybersecurity Analyst

2 weeks ago

Enterprise Community Partners, Inc. Columbia, United States

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and bu ...
Cend Operations Manager

1 week ago

CRISP Shared Services, Inc Columbia, United States

: · CSS serves as the designated Health Information Exchange (HIE) for Maryland and Washington, D.C., with affiliates in West Virginia, Connecticut, Alaska, and Virginia. CSS facilitates the electronic transfer of clinical information between disparate information systems to posi ...
Hospital Data Analyst

1 week ago

TEEMA Columbia, United States

**PROJECTS**: · - Develop analytics on various hospital KPIs to share insights and opportunities with business stakeholders · - Develop EPIC RWB and Dashboards for clinical stakeholders · - Work on providing analytics from EPIC Grand · - Central module for hospital leadership · - ...
Technology Strategy Director

2 weeks ago

Merkle Columbia, United States

**Company Description** · Merkle is a data-driven, technology-enabled, global performance marketing agency with a 32-year track record of assisting the world's top brands in crafting personalized experiences at every phase of the customer life cycle. Fortune 1,000 companies and l ...
Customer Service Analyst/technical Support

1 week ago

Oracle Columbia, United States

**Customer Service Analyst/Technical Support - Hospitality Industry** · **Location: Hybrid position based in Columbia, MD** · **_It is a full-time job requiring availability 24 hours a day, including weekends and holidays. Shifts are assigned based on workforce need at the time o ...
Career Management Specialist

1 week ago

Absolute Business Solutions Corp Columbia, United States

**Position Summary**: · **Responsibilities Include, But Are Not Limited To**: · - Provide administrative and general support to an Army Career Management Branch · - Manage administrative records and processes for assignments and records management · - Prepare reports, analytical ...
Analyst - Media Analytics

1 week ago

Merkle Columbia, United States

**Company Description** · Merkle is a technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. ...
Promotions Quality Assurance Analyst

1 week ago

Merkle Columbia, United States

**Company Description** · **Responsibilities**: · - You will run functional tests, identify defects, enter bugs into tracking system and validate bug fixes · - You will manage the QA process for project teams · - You will assist QA team members in remote offices, and provide them ...
A/L Management Analyst I

3 weeks ago

Farm Credit West Columbia, United States

AL Management Analyst (Hybrid in Columbia, SC) · The AgFirst AL Management Analyst is responsible for the timely and accurate month-end Balance Sheet (MVE) valuation and Net Interest Income forecasting, ALCO reporting and analysis, and framework model maintenance. If you have th ...
A/L Management Analyst I

2 weeks ago

Farm Credit Council West Columbia, United States

AL Management Analyst (Hybrid in Columbia, SC) · The AgFirst AL Management Analyst is responsible for the timely and accurate month-end Balance Sheet (MVE) valuation and Net Interest Income forecasting, ALCO reporting and analysis, and framework model maintenance. If you have th ...
Document Management Analyst II

3 weeks ago

Ark Solutions West Columbia, United States

Role: · Document Management Analyst II · Long term Contract until 2027 end · Columbia, SC (Hybrid) · Education: · Three years of experience on major litigation support projects or undergraduate degree. · Day-to-day Responsibilities: · Performs moderately complex litigation s ...
Business Analyst for IT system adjustments

3 weeks ago

Stellar Enterprises East Columbia, United States

East Columbia, starting immediately For our team "Solutions & Process Design" we are looking for a Business Analyst Solutions & Process Design (m/f/d) at our location in East Columbia. YOUR RESPONSIBILITIES: You define and plan further developments of process adjustments or syste ...
Healthcare Data Analyst

6 days ago

Renaye James Healthcare Advisors Columbia, United States

**Healthcare Data Analyst Job Summary** · Renaye James Healthcare Advisors (RJHA) is seeking a self-motivated,, detail-oriented, quality-focused, and diligent data analyst to join our healthcare consultant team as an independent contractor. As a RJHA Data Analyst, you will work t ...
Sla Data Analyst

2 days ago

AT&T Columbia, United States

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what ...