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EAP Affiliate Provider Coordinator - Salt Lake City, United States - Intermountain Health
Description
Job Description:
_This position is in-office and can be at the following EAP office locations in Utah: Murray, Sandy, Ogden, St. George_
The Employee Assistance Program (EAP) Affiliate Provider Relations Coordinator is responsible for development, coordination and maintenance of all process and procedures relating to Affiliate Provider Relations.
The position assesses necessary external provider coverage in our service areas, consults with a clinical specialist for vetting new providers to onboard, works with account manager / client services manager on new requests for proposals (RFPs) and new growth / coverage needs.
This position also provides education and support for affiliate providers and creates resources for affiliate providers on EAP processes to ensure affiliate providers are being properly onboarded in a timely manner and supported.
The position also creates and maintains the preferred provider network and hosts informational events or communications with affiliate or external providers.
The position will learn and demonstrate an in-depth functional knowledge of internal department processes and relationships for efficient problem resolution.
The role also coordinates incoming and outgoing messages by managing the affiliate provider email inbox, responding to emails, ensuring additional session requests are passed to clinical specialist for review and ensuring paperwork is received, sorted, and processed in a timely manner.
The position works to resolve escalated EP phone calls, create and manage agendas for weekly provider relations meetings and huddles, creates / collaborates on policies and procedures and process documents and other resources such as the team manual and team process documents (Billing, Onboarding, Referrals / Authorizations, Additional Session Requests, Administrative EP Requests).
The position requires autonomous work and provides higher level collaboration and contribution as the department grows.It will use professional writing skills to create and revise onboarding of providers process documents and oversee affiliate portal and documentation needs.
The position acts as a vital member of the Documentation Team to represent provider relations perspective and trains provider relations team and administrative team members on affiliate provider processes.
Works with Operations Manager on general provider relations related projects and uses analytical and problem-solving skills to analyze the referral process to identify the trends, best practices, and cost efficiencies.
Minimum QualificationsPhysical Requirements:
Anticipated job posting close date:
05/02/2024
Location:
Employee Service Center
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
20
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $37.69
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (rg/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers ) ; and our commitment to diversity, equity, and inclusion (rg/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services.
Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.
Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here (rg/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .
Sign up for job alerts Click 'sign in' at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.
Intermountain Health strives to make the application process accessible to all users.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact or email .
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees).
This is an important part of fulfilling our mission to help people live the healthiest lives possible.The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.
Learn more about diversity at Intermountain, here. (rg/careers/working-for-intermountain/diversity/)Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.
Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (rg/careers/working-for-intermountain/employee-benefits/peak-program/)The primary intent of this job description is to set a fair and equitable rate of pay for this classification.
Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice.
Thanks for your interest in continuing your career with our team
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