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    Entry Level Account Manager - Los Angeles, United States - Brand Avenue

    Brand Avenue
    Brand Avenue Los Angeles, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescriptionAbout the Role:
    An Entry Level Account Manager at Brand Avenue is an integral part of our client services team, responsible for building and maintaining relationships with our clients. This role involves providing exceptional customer service, understanding client needs, and ensuring their satisfaction with our products and services.
    Key Responsibilities
    Responsibilities:
    • Serve as the main point of contact for assigned clients, building and maintaining strong relationships.
    • Understand client needs and objectives, and provide solutions to meet their goals.
    • Communicate regularly with clients to provide updates, address concerns, and gather feedback.
    • Coordinate with internal teams to ensure timely delivery of products and services to clients.
    • Prepare reports and presentations to update clients on project progress and results.
    • Identify opportunities for upselling or cross-selling additional products or services to clients.
    • Resolve any issues or conflicts that may arise with clients in a professional and timely manner.

    Skills, Knowledge and Expertise
    Qualifications:
    • Bachelor's degree in Business Administration, Marketing, Communications, or related field.
    • Strong communication and interpersonal skills.
    • Excellent organizational and time management abilities.
    • Ability to work well in a team environment and collaborate effectively with colleagues.
    • Customer-focused mindset with a dedication to providing exceptional service.
    • Previous experience in customer service, sales, or account management is a plus but not required.

    Benefits
    Benefits:
    • Competitive monthly salary with potential for growth.
    • Opportunities for career advancement within the company.
    • Comprehensive training and development programs.
    • Supportive work environment that values employee contributions.
    • Health insurance and other benefits package available.
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