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    Senior Applications Systems Engineer - San Jose, United States - First Technology Federal Credit Union

    First Technology Federal Credit Union
    First Technology Federal Credit Union San Jose, United States

    3 weeks ago

    Default job background
    Description


    The Senior Applications Systems Engineer leads the successful implementation and support of applications, proactively identifying and troubleshooting performance issues and functionality gaps.

    Here's what you can expect from the job and what you need to be successful:

    Job Duties
    • Implement, perform maintenance activities and support complex applications to optimize system performance and functionality
    • Handle and resolve escalated user issues, troubleshoot applications in collaboration with support groups and assist in performing root cause analysis to identify solutions
    • Administer testing and security controls based on infrastructure and application requirements, technical specifications and/or change control requests
    • Establish, monitor and analyze IT metrics and use data to recommend and implement process improvements
    • Lead in the design, development, review and maintenance of clear and easily understood application and process documentation consistent with department standards
    • As required, respond to after-hours escalated issues within SLAs
    • Act as a subject matter expert to provide guidance and mentorship to peer Systems Engineers
    Essential Skills
    • Minimum 5 years' experience in IT administration; support of on-premise and/or cloud-based services and applications
    • Advanced experience in managing and troubleshooting financial services applications and batch services
    • Proficiency in cloud technologies (including PaaS, IaaS, SaaS)
    • Strong knowledge in web-based and/or middleware applications
    • Proficiency with ITIL and release management concepts is preferred
    • Ability to perform root cause analysis and network performance tuning
    • Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
    • Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
    • Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
    • Strong technical, quantitative and analytical problem solving skills with the ability to think strategically and translate strategy into action plans
    • Ability to foster strong relationships with internal and external stakeholders
    • Proficiency with RDMS - MS SQL / Oracle
    • Familiarity with SCRUM as a development method for Agile
    • Working knowledge of Microsoft Office Suite
    • Minimum Education: Bachelor's degree in Information Technology or related fields is preferred or equivalent work experience
    • Certification/License: ITIL certification is preferred
    Location: Hillsboro, OR 97124 San Jose, CA 95134 Rocklin, CA HYBRID)

    Target Compensation in Hillsboro, OR: $110k - $125k annually + annual bonus

    Target Compensation in Rocklin, CA 95765: $120k - $135k annually + annual bonus

    Target Compensation in San Jose, CA 95134: $136k - $155k annually + annual bonus

    Benefits options include:

    Traditional medical, dental, and vision coverage

    401K matching up to 5% per pay period

    Accrue up to 17 days of Paid Time Off your first year of employment

    11 paid federal holidays

    Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

    What makes First Tech different? Click here to learn more

    First Tech is not currently offering Visa transfer/ sponsorship for this position

    #LI-KW1
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