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    Wholesale Account Coordinator - Dallas, United States - Agile Talent Consulting

    Agile Talent Consulting
    Agile Talent Consulting Dallas, United States

    1 week ago

    Default job background
    Upper Management / Consulting
    Description

    About BuDhaGirl

    We are more than Jewelry. We are Mindful Glamour. The world of BuDhaGirl is a lifestyle brand that transforms everyday routines into meaningful rituals. BuDhaGirl's bangles combine luxury, elegance, and mindfulness, encouraging individuals to cultivate a sense of calm, gratitude, and awareness in their daily lives.

    Mindful Glamour transcends our bangles, inviting you to delve into a world where mindfulness, gratitude, and inspiration converge. Explore our website and social platforms to connect with meditation and ritual practices.

    Dive in with BuDhaGirl and transform your career.

    About the Role

    The Wholesale Account Coordinator plays an instrumental role in the success of the Wholesale Account Team reporting directly to the President/COO.

    You will be responsible for providing administrative support to the wholesale team as well as serving as a liaison between the team and other departments, such as finance and customer service.

    The Coordinator will also serve as a point of contact for wholesale accounts and will be responsible for onboarding new accounts, compiling reports, identifying any order issues, and following up on billing and order issues.

    This is a customer-facing role for BuDhaGirl, handling telephone, online, and in-person interactions with our wholesale customers.

    Day to Day Responsibilities

    • Support market preparation and showroom set-up, ensuring an appealing presentation to customers.
    • Collaborate with Account Executives to drive sales and enhance customer service initiatives.
    • Assemble sales packages for customers, including sample boxes, and facilitate new product launches.
    • Conduct reporting analysis, utilizing basic retail math skills to provide insights and recommendations.
    • Efficiently and accurately receive and input customer orders into company software.
    • Respond promptly to customer emails and calls, addressing inquiries and resolving issues effectively.
    • Communicate company policies and procedures to customers shopping within our wholesale division.
    • Collaborate with the VP of Operations and the fulfillment team, utilizing various transportation management systems to input shipment data.
    • Ensure the highest level of customer service and follow-through on orders and deliveries, maintaining customer satisfaction.

    Qualifications:

    • 1-2 years experience in a related field or similar role
    • A Bachelor's degree in business or a related field
    • Exceptional organizational, verbal and written communication skills, and attention to detail
    • A customer-oriented, self-starter attitude
    • Passionate about fashion
    • Willingness to complete assigned duties with a quick turnaround
    • Must be adaptable to changing priorities and varied responsibilities
    • Spanish speaking is a plus, but not required.

    Salary is $45,000- $50,000

    Hours: Monday - Friday, 9AM - 5 PM

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