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Client Success Manager
1 day ago
Willis Towers Watson Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
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Customer Success Manager
5 days ago
IG Recruit Chicago, United StatesJob Title: Client Success Manager · Location: Chicago Illinois · Company: workplace technology company · IG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an e ...
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Client Success Manager
19 hours ago
Rise25, LLC Chicago, United StatesJob Description · Job Description · Job Details: · Rise25 is looking for a · Client Success Manager · to be the primary client contact with Rise25 clients and to help with implementing our strategy to help clients to get ROI, clients and strategic partnerships using done-for ...
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Member Success Manager
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YogaSix Southport Chicago, United StatesJob Description · Job Description · As a Member Success Manager at YogaSix Yoga Studio, you will be responsible for ensuring the satisfaction and retention of our members by providing exceptional support, guidance, and personalized experiences. You will serve as the primary poin ...
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Customer Success Manager
1 week ago
lulafit Chicago, United States Full timeWho We Are · At lulafit we are redefining amenity management in commercial real estate by activating shared spaces in the modern workplace. We blend creativity with strategic insights to craft solutions tailored to the unique needs and aspirations of our clients and their tenant ...
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Customer Success Manager
2 days ago
IG Recruit Ltd Chicago, United StatesJob Title: Client Success Manager · Location: Chicago Illinois · Company: · workplace technology company · IG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an ...
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Customer Success Manager
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PriceLabs Chicago, United StatesAbout the Role: · We are looking for a dynamic Solutions Consultant to accelerate our expansion in the APAC market. · As a Solutions Consultant at PriceLabs, you will spearhead our efforts to strategically source, onboard and manage mid-size to large property managers and prope ...
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Customer Success Manager
6 days ago
SPINS Chicago, United StatesWho We Are · For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly ha ...
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Customer Success Manager
6 days ago
Part Analytics, Inc. Chicago, United StatesPart Analytics is a VC-backed B2B software startup providing the leading Design to Procure platform for Electronics Value Chain. · Our mission is to empower engineering, procurement and supply chain teams to collaborate seamlessly to make smarter, faster decisions throughout the ...
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Customer Success Manager
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Unduit LLC Chicago, United StatesWe are looking for a Customer Success Manager to lead the charge in ensuring our clients' success. As a pivotal part of our team, you will develop and nurture strong client relationships, understand their needs, and align our solutions to exceed expectations. With a proactive and ...
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Client Success Manager
19 hours ago
Wells Media Group Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
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Client Success Manager
19 hours ago
WTW inc. Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
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Customer Success Manager
3 days ago
Startup Chicago, United StatesAt lulafit we are redefining amenity management in commercial real estate by activating shared spaces in the modern workplace. We blend creativity with strategic insights to craft solutions tailored to the unique needs and aspirations of our clients and their tenants. · Whether i ...
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Customer Success Manager
3 days ago
AssetWatch, Inc. Chicago, United StatesJob Description · Job Description · AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and ca ...
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Customer Success Manager
8 hours ago
Choco Chicago, United StatesTo solve one of our generation's largest problems, we need the world's best talent. · Our vision is to enable a sustainable food system. Our technology is already enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficient ...
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Customer Success Manager
8 hours ago
Kuraray America , Inc. Chicago, United StatesAbout CCC · CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part s ...
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Customer Success Manager
6 days ago
Loop Chicago, United StatesAbout Loop · Loop is on a mission to unlock profits trapped in the supply chain ) and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. · Loop's modern audit and pay pla ...
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Customer Success Manager
12 hours ago
Money Fit by DRS Chicago, United StatesCompany Description · Part Analytics is a VC-backed B2B software startup providing the leading Design to Procure platform for Electronics Value Chain. · Our mission is to empower engineering, procurement and supply chain teams to collaborate seamlessly to make smarter, faster de ...
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Customer Success Manager
6 days ago
Money Fit by DRS Chicago, United StatesNitel is a leading Managed Service Provider specializing in secure, flexible Network-as-a-Service (NaaS). Our software-driven approach empowers businesses with cutting-edge network architectures, optimizing performance and security. We value collaboration and thrive in a fast-pac ...
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Customer Success Manager
4 days ago
Sievo Chicago, United StatesReady to be Sievo's next superstar? · We are a Finnish SaaS company providing procurement analytics solutions to data-driven enterprises. Our client base speaks for itself. Over 130 global companies, including Levi's, Kellogg's, Mars, Pfizer, and Johnson & Johnson, trust Sievo t ...
Customer Success Manager - Chicago, United States - Charger Logistics
Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America.With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.
We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.Responsibilities:
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction.
Develops and enhances strategic business partnerships by fully engaging and building trust with the clients' key decision makers to drive client retention.
Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.Maintain existing customer success metrics and data as directed.
Establish a trusted and strategic advisor relationship to help drive continued value of our services.
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals.
Bring new ideas to the table about how we can better serve our clients.Improve efficiency of accounts and optimize existing processes.
Requirements:
Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to 'closing the deal'.
3+ years of sales and account management experience.
Strong knowledge and understanding of the sales planning process.
Ability to interface with all required levels at a customer (entry level to senior executive)
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
High energy and genuine passion for "selling".
Ability to function independently with little or no supervision as well as function in a team environment.
Experience working in the transportation industry is preferable.
College or university degree in a marketing or business-related field is an asset.
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