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    Business Analyst - Upper Macungie, United States - Softworld, a Kelly Company

    Softworld, a Kelly Company
    Softworld, a Kelly Company Upper Macungie, United States

    1 month ago

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    Description

    Job Title: Business Analyst

    Location: Allentown PA 18106 Remote CST

    Onsite Requirements:

    • "Application retirement" OR "archival strategy" experience
    • Solix experience
    • Vendor Relationship skills

    Job Description:

    Position we're looking for:

    • Bachelor's degree in computer science or related field, or equivalent experience.
    • Experienced Business Reporting Requirements Gathering is required.
    • Strong oral and written communication skills
    • Experienced Solix 3.0 CDP System Administrator (not required)
    • Continuous improvement mindset with strong analysis and problem-solving skills.
    • Passion for collaboration and driving work process efficiency is required.
    • Proficient in MS Office suite of tools.
    • Application Lifecycle knowledge and archival experience is desired.
    • Ability to speak Spanish, is highly desired.
    • Strong vendor relationship and product management skills
    • Understanding of SQL and complex databases is highly desired.
    • Strong presentation skills and ability to lead Solix Business User workshops.

    What they'll do for us;

    • Support to execute the application retirement and archival strategy.
    • Perform regular status reviews to report on retirement and archival initiatives.
    • Partner with Business SME's to drive the accurate completion of reporting requirements and information lifecycle specifications.
    • Provide business consultation with clear expectations.
    • Support to enhance the application retirement and archival processes including the development of support process materials.
    • Support Business Users to triage and assess escalations for archival issues.
    • Support access to systems used in the archival process.
    • Facilitate end to end testing processes between the Archival Solution Partners and the Business SME's.
    • Drive the configuration accuracy of retention policies in the archival solution.
    • Work closely with the PM to ensure successful completion of project deliverables.
    • Continuously drive excellence in the areas of optimizing services and work processes, improving quality and reliability and lowering total costs
    • Define and implement effective and efficient support models and processes.
    • Support as the System Administrator for Solix 3.0

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