Jobs

    Business System Analyst - Doylestown, United States - firstPRO, Inc

    firstPRO, Inc
    firstPRO, Inc Doylestown, United States

    4 weeks ago

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    Description

    firstPRO is seeking a talented and experienced Business Systems Analyst to join our client's dynamic team. The successful candidate will play a pivotal role in analyzing, designing, and implementing system solutions to support our global business operations. This candidate must have experience working in a manufacturing environment. This position offers an exciting opportunity to work closely with cross-functional teams and make a significant impact on our organization's success. This opportunity is a direct hire opportunity and sits onsite in Doylestown, PA.

    Responsibilities

    • Conduct thorough analysis of existing manufacturing business systems, workflows, and processes to identify inefficiencies and areas for improvement.
    • Serve as the primary liaison between the Applications team and business application users, effectively communicating requirements and collaborating on solution design.
    • Support global business process improvement initiatives by configuring, testing, and implementing enhancements to our ERP (Enterprise Resource Planning) systems, including Oracle's E-Business Suite, and CRM (Customer Relationship Management) systems, such as Salesforce.
    • Evaluate and recommend hardware and software solutions that align with business objectives, considering factors such as scalability, security, and usability.
    • Lead or participate in the implementation of new systems or system enhancements, ensuring successful deployment and integration with existing infrastructure.
    • Develop comprehensive documentation, including system requirements, design specifications, user manuals, and training materials, to facilitate smooth adoption of new systems.
    • Provide training and support to end-users, acting as a subject matter expert and assisting with troubleshooting and issue resolution.
    • Stay abreast of emerging technologies, industry trends, and best practices in system analysis and design, proactively identifying opportunities for process improvement and optimization.

    Requirements

    • Bachelor's degree in Computer Science or a related field, or significant experience in lieu of a degree.
    • 5-10+ years of experience in a business systems analyst role, preferably in a manufacturing environment.
    • Proven experience in implementing and supporting ERP, WMS (Warehouse Management System), Salesforce CRM, and supporting applications.
    • Proficiency in system analysis techniques, including requirements gathering, process modeling, and data analysis.
    • Solid understanding of software development lifecycle (SDLC) methodologies and best practices.
    • Demonstrated ability to establish strong relationships with internal customers and effectively communicate with stakeholders.
    • Initiative-driven with strong problem-solving skills and the ability to work independently and as part of a team.
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