Referral Coordinator - Culver City, United States - University of California

University of California Culver City, United States

1 week ago

Description

Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect.

In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status.

The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay.

We have 17 locations plus 2 mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at
Join our VFC's Centralized Referral Team and make a difference in the communities that we serve.

Our Centralized Referral Team processes referrals to specialty care, diagnostics, DME and other services.

Under the guidance and direction of the Referral Supervisor, the Referral Coordinator will:

Request authorizations for required referrals
Act as a liaison for patients and clinicians related to specialty care referrals
Facilitate communication with referring clinicians
Refer patients to appropriate resources
Providing follow-up through phone, our patient portal, and established communication systems
Complete other duties as assigned

Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together.

Salary Range:
$28.23- $40.44 Hourly

Qualifications Required:

Minimum of 2 years of experience in a health care setting
Familiarity and knowledge of standard office equipment, electronic health records, and software products to perform administrative work.
Ability to establish and maintain and productive working relationships with clinicians, staff and patients from various social, cultural and economic backgrounds.
Attention to detail; ability to prioritize and multi-task assignments with competing demands.
Excellent organizational skills to complete work in a timely and efficient manner
Ability to schedule patient appointment using computerized scheduling system.

Preferred:

Experience processing referrals strongly preferred
Familiarity and knowledge of authorization process & managed care programs
Bilingual in English/Spanish

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