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    Referral Coordinator - Los Angeles, United States - Melmed Law Group

    Melmed Law Group
    Melmed Law Group Los Angeles, United States

    2 weeks ago

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    Description
    Job Description
    Job Description

    Busy Los Angeles Labor & Employment law firm is currently seeking a Referral Coordinator for immediate hire. This position is responsible for coordination with and management of all referral partners. This position is full time. Candidate will handle a large volume of referrals and be responsible for a large volume of follow ups. Excellent written and verbal communication skills are required. A successful candidate will be able to work hard, maintain a positive attitude, and not take constructive criticism personally.

    This position offers the unique opportunity to contribute to the firm's success while working with a talented team of attorneys.



    Key Responsibilities:
    Coordinating the referring of cases to other law firms.

    Following up with referring attorneys on case status.

    Understanding the urgency of time frames and working diligently.

    Understanding of the litigation flow for proper monitoring of cases.

    Establishing and maintaining relationships with referral partners

    Responsible for the documentation and implementation relating to all outgoing and incoming referrals.

    Tracking referral and lead sources, and follow payment schedules.


    Qualifications:
    Personable, outgoing, and friendly demeanor

    Outstanding verbal and written communication skills

    Excellent interpersonal and customer service skills

    Strong attention to detail and exceptional organizational skills.

    Basic understanding of clerical procedures and systems, such as recordkeeping and filing.

    Ability to work both independently and as part of a team, demonstrating flexibility and adaptability in a dynamic work environment.

    High level of professionalism and a strong commitment to client service and maintaining client confidentiality.

    Education

    Bachelors degree in business administration, communications, or a related degree from an accredited university. Experience working in a customer-centric environment. Equivalent combination of education and experience may be considered.

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