Referrals Coordinator - Monterey Park, United States - Gastroenterology Associates of Southern Californina

Description

Submitting procedures, radiology, outside referrals authorizations 30+ daily for multiple providers. Authorization submissions online to multiple IPAs /Medical groups or by calling insurance verbally for approval

• Knowlege of IPAs/Medical groups a must
• Follow up and obtain approved authorization on pending referralsI 30+ daily. Scanning approved authorizations to be uploaded into EMR system
• Send communication to assigned office personnel as to approved authorizations/referrals.
• Verifies insurance eligibility through portals for active coverage to be able to obtain authorization submission to active insurance
• Answers phone calls as needed, takes detailed telephone messages and documents all patient communication in patient's chart
• Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual per practice protocol
• Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
• Be willing to learn new assignments, to maintain office operations.
• Arrive at work on time, begin work promptly.
• Maintain net, legible and organized written records
• Maintain a neat, clean and organized work area.
• Comply with office safety, infection control, universal precaution and exposure policies
• Maintain an awareness of changes in policies, procedures and protocol
• Demonstrate effective communication skill by conveying necessary information
• Demonstrate good judgment in handling situations not covered by written or verbal instructions
• Display a profession attitude through performance, appearance and demeanor
• Dress in a neat, clean and appropriate manner per the office dress code
• Performs other related work as required
• Follow written and verbal instructions of supervisor and providers
• Bilingual English/Spanish a must

Pay:
From $19.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location:
In person