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    Medical Equipment Customer Service Representative - Lakeland, United States - INSPYR Solutions

    INSPYR Solutions
    INSPYR Solutions Lakeland, United States

    3 weeks ago

    Default job background
    Description
    Title: Medical Equipment Customer Service Representative
    Location: Lakeland, FL- Onsite
    Duration: 4-month contract to hire
    Compensation: $15-$16/hr
    Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

    Job Description:
    • Responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third-party reimbursement.
    • Assists with updating respiratory grid
    • Clears previous day's route and checks all paperwork for accuracy and completeness
    • Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
    • Completes SOPs/CMNs and documents on tracking log
    • Complies with all applicable company policies and procedures to meet JCAHO and company standards
    • Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
    • Maintains referral log
    • Monitors office supplies
    • Prepares deposit for location on a weekly basis
    • Prepares invoices for next day routes
    • Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
    • Provides service for all retail/walk-in equipment requests
    • Provides technical assistance to customers
    • Verifies Medicare, Medicaid, and private insurance coverage information
    • Works with outside agencies to resolve customer issues
    Our benefits package includes:
    • Comprehensive medical benefits
    • Competitive pay, 401(k)
    • Retirement plan
    • and much more
    About INSPYR Solutions
    Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at

    INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

    #LI-AP3
    #LI-onsite

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