Customer Service Representative - Lakeland, United States - PrideStaff

PrideStaff Lakeland, United States

3 weeks ago

Description

Customer Service Representative

Shift/Hours: Monday - Friday (Potential for full-time), First Shift 8:00 am-5:00 pm
Pay Rate: $16 /hr
Location: Lakeland, Florida
Experience: 1+ year

We are excited to share a new CustomerService Representative position PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bona fide top employer in this market Are you working, but looking to explore? Are you needing a new career opportunity? Give us a call at and/or apply directly to this posting for immediate consideration

Customer Service Representative Job Responsibilities to include:

Your primary responsibility will be to address the service needs of our customers, interacting through a variety of communication tools, including telephone, email, social media and in-person business.
You will be responsible for in-store sales and customer service, business development, as well as aggressively pursuing new customers promoting our products and services.
The ideal candidate understands and supports sales targets, is solutions driven and conducts him/herself in a professional, friendly manner.
You foster a team attitude aimed at maintaining effective customer relations.
Provide consistent, superior customer service; ensuring all customer needs are identified and addressed; maintaining a high customer satisfaction at all times.
Acknowledge and respond to web and email submitted quotes requests promptly.
Develop and manage relations with key accounts, including quote follow ups.
Build sustainable relationships and trust with customers through open and interactive communication.
Manage quotes, quote follow up and customer service to build a repeat customer base.
Service walk-in Customers and assist in order preparations during peak periods.
Review and monitor dormant customers, following up when necessary.
Receive, identify and stock incoming materials as per receiving procedures.
Reliably coordinate with fellow team members to provide timely solutions to our customers.
Inside Sales Representative performs additional duties as assigned by the Store Lead

Customer Service Representative Job Requirements to include:

Excellent people skills
Customer focused.
Have a positive, solutions driven attitude.
Attention to details.
Excellent organization skills
Multitasking, ability move among multiple tasks quick and effortlessly.
Time management skills
Problem solving abilities.

Benefits of working with PrideStaff:

Medical, Rx, and Wellness Benefits
Dental and Vision Plan Options
Short-term Disability
401(k) Retirement Plan
Holiday Pay

Interested in Customer Service Representative position, but don't have a resume? No worries, give us a call at .
Join Us.
PrideStaff Company Overview

PrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.
Customer Service Representative

Shift/Hours: Monday - Friday (Potential for full-time), First Shift 8:00 am-5:00 pm
Pay Rate: $16 /hr
Location: Lakeland, Florida
Experience: 1+ year

We are excited to share a new CustomerService Representative position PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bona fide top employer in this market Are you working, but looking to explore? Are you needing a new career opportunity? Give us a call at and/or apply directly to this posting for immediate consideration

Customer Service Representative Job Responsibilities to include:

Your primary responsibility will be to address the service needs of our customers, interacting through a variety of communication tools, including telephone, email, social media and in-person business.
You will be responsible for in-store sales and customer service, business development, as well as aggressively pursuing new customers promoting our products and services.
The ideal candidate understands and supports sales targets, is solutions driven and conducts him/herself in a professional, friendly manner.
You foster a team attitude aimed at maintaining effective customer relations.
Provide consistent, superior customer service; ensuring all customer needs are identified and addressed; maintaining a high customer satisfaction at all times.
Acknowledge and respond to web and email submitted quotes requests promptly.
Develop and manage relations with key accounts, including quote follow ups.
Build sustainable relationships and trust with customers through open and interactive communication.
Manage quotes, quote follow up and customer service to build a repeat customer base.
Service walk-in Customers and assist in order preparations during peak periods.
Review and monitor dormant customers, following up when necessary.
Receive, identify and stock incoming materials as per receiving procedures.
Reliably coordinate with fellow team members to provide timely solutions to our customers.
Inside Sales Representative performs additional duties as assigned by the Store Lead

Customer Service Representative Job Requirements to include:

Excellent people skills
Customer focused.
Have a positive, solutions driven attitude.
Attention to details.
Excellent organization skills
Multitasking, ability move among multiple tasks quick and effortlessly.
Time management skills
Problem solving abilities.

Benefits of working with PrideStaff:

Medical, Rx, and Wellness Benefits
Dental and Vision Plan Options
Short-term Disability
401(k) Retirement Plan
Holiday Pay

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