Guest Services Representative - Lakeland, United States - Little Lake

Description

About Little Lake:

Little Lake is an interactive indoor play and event space in downtown Lakeland We are a multifaceted space allowing room for play for children years old, hosting events, onsite babysitting, and office rental areas to accommodate working parents.

There are many sides to Little Lake and we are excited to be the first of our kind in Lakeland


Must be able to work as needed throughout the week, could be any day of the week. Little Lake is open on Monday - Friday from 8 AM to 4 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 5 PM.

As a Guest Services Representative, you will be working onsite at our downtown Lakeland location.

We are looking for individuals who are fun, creative, and outgoing to engage with adults and children in our play and event space.

Job duties will include:

• Open the facility and create a welcoming environment for guests
• Check in/out guests and assist with completion of waivers
• Complete all closing tasks, securing cash, and locking the facility
• Maintain overall cleanliness; tidy and reset items within the play space after each play time slot
• Enforce play space rules and safety regulations and follow proper emergency procedures
• For assigned events: contact guests to confirm event details in advance of event, maintain and procure inventory for parties, and manage the event calendar when booking events
• Report to the Manager to determine other daily duties

**WE ARE SEEKING EXPERTISE OR INTEREST IN ONE OF THE FOLLOWING AREAS: •RETAIL - PURCHASING KIDS MERCHANDISE AND APPAREL, STAGING MERCHANDISE, AND EXPANDING ON ONLINE SALES.

• SOCIAL MEDIA & COMMUNITY RELATIONS - DAILY POSTING OF PICTURES AND CREATION OF REELS, REPRESENTATION OF LITTLE LAKE IN THE COMMUNITY.
• EDUCATIONAL PROGRAMMING - DEVELOPMENT OF INTENTIONAL PROGRAMMING AND ACTIVITIES FOR CHILDRENS AND PARENTS.

Additional qualities:

• Happy Disposition
• You possess a positive and joyful personality. You enjoy interacting and playing with children aged 110, and can also communicate well with adults.

• Problem Solver

• You are flexible with surprise circumstances and can think quickly to find solutions to the unexpected.

• Responsibility

• You operate with a high level of maturity, can be seen as a role model, and pursue excellence in how you complete the role.
• Effective and Kind Communication
• You convey your message clearly and courteously; you attentively listen and respond to the concerns of others.

• Engaging

• You can have fun and capture the attention of little ones while maintaining structure and a safe environment for all guests.

• Reliability

• We can count on you to show up to work when scheduled and complete your responsibilities with a cando approach.

• Educational Approach

• A big plus You are willing to facilitate experiences and/or teach classes for children, such as slime making, drawing / painting on canvas, pottery, etc.

Job Type:
Part-time


Pay:
$ $18.00 per hour


Expected hours:
per week


Benefits:

• Flexible schedule

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Which of the above three areas of expertise or interest would you be able to assist with? Please reference job description above.
• What specific experience do you have that relates to this job?

License/Certification:

• Driver's License (required)

Work Location:
In person