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Patient Service Coordinator
5 days ago
The Johns Hopkins University Lutherville Timonium, United StatesPress Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...
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Patient Service Coordinator
2 weeks ago
MedStar Health Lutherville Timonium, United StatesGeneral Summary of PositionJob Summary: Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move As a Patient Ser ...
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Client Services Coordinator
3 weeks ago
Senior Helpers Lutherville Timonium, United StatesRole: Client Services Coordinator · Type: Full Time · Overview · If you have customer service experience this is the perfect job for you · The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes ...
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Client Services Coordinator
3 weeks ago
Senior Helpers Lutherville Timonium, United StatesRole: Client Services Coordinator · Type: Full Time · Overview · If you have customer service experience this is the perfect job for you · The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes ...
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Client Services Coordinator
3 weeks ago
Senior Helpers Lutherville Timonium, United StatesOverview:The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes meeting goals for retention of clients and managing the growth of hours from current clients.Key Responsibilities:Has a regular commun ...
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Patient Service Coordinator
2 weeks ago
Medstar Lutherville Timonium, United StatesGeneral Summary of Position Job Summary:Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \"Healthiest Maryland Businesses\". Apply today and learn how MedStar Health can be your next great career moveAs a Patient Se ...
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Patient Service Coordinator
17 hours ago
MedStar Health Lutherville Timonium, United States Full timeGeneral Summary of Position · Job Summary: · Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move · As a P ...
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Patient Service Coordinator III
2 weeks ago
Johns Hopkins Medicine Lutherville Timonium, United States· Share This Page Job Details · Requisition #: · Location: Johns Hopkins Hospital, · Lutherville, · MD · Category: Clerical and Administrative Support · Schedule: Day Shift · YOU BELONG HERE · What Awaits You? · Career growth and development · Employee and Dependent Tuit ...
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Patient Service Coordinator/ MA
1 week ago
Johns Hopkins University Lutherville Timonium, United StatesThe Green Spring Specialty Office is seeking a Patient Service Coordinator/MA who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the interrelat ...
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Patient Service Coordinator III
3 weeks ago
Johns Hopkins Medicine Lutherville Timonium, United StatesShare This Page · Job Details · Requisition #: · 637851 · Location: · Johns Hopkins Hospital, · Lutherville, · MD · Category: · Clerical and Administrative Support · Schedule: · Day Shift · YOU BELONG HERE · What Awaits You? · Career growth and development · Employee a ...
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Patient Service Coordinator/ MA
4 days ago
Johns Hopkins University Lutherville Timonium, United StatesThe Green Spring Specialty Office is seeking a · Patient Service Coordinator/MA · who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the inte ...
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CO Patient Service Coordinator
2 days ago
Johns Hopkins University Lutherville Timonium, United StatesWe are seeking a CO Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Maintain accurate information on each patient to facilitate the patient en ...
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Patient Service Coordinator/Medical Asst
5 days ago
The Johns Hopkins University Lutherville Timonium, United StatesPress Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...
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Patient Service Coordinator/Medical Asst
3 weeks ago
Johns Hopkins University Lutherville Timonium, United StatesThe Department of Otolaryngology is seeking a Patient Service Coordinator/Medical Assistant, who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the clinic in Greenspring Station. Time will ...
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Room Service Coordinator
1 week ago
Hilton New Orleans, United States Full time+ **Earn paid time off from day 1** · + **Free parking and free meals** · + **Option to be paid daily** · + **Discounted hotel stays for team members and family and friends\.** · + **Debt free education** · **What will I be doing?** · As Room Service Coordinator, you would be ...
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Patient Services Coordinator
4 days ago
PT Solutions Physical Therapy Hunt Valley, United States Part timeJob Overview & Responsibilities: · Location · Hunt Valley · 9 Schilling Rd, Suite LL3 · Hunt Valley, Maryland 21031 · United States · 4 Oaks Physical Therapy, powered by PT Solutions Physical Therapy is looking for a part-time Patient Services Coordinator. PT Solutions is a ...
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Property Manager Assistant
3 weeks ago
Hill Management Services, Inc. Lutherville Timonium, United StatesLooking for an organized multitasking individual to assist the Property Manager with enforcement of all aspects of a commercial lease and keep all properties maintained in first-class condition while communicating efficiently and effectively with all internal and external custome ...
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Staffing & Administrative Coordinator
2 weeks ago
Associated Catholic Charities Lutherville Timonium, United StatesSalary: $ $23.50 hourly (commensurate with experience) · Catholic Charities of Baltimore, Gallagher Services is currently seeking a Staffing & Administrative Coordinator who will support the Program Administrator and other members of the Gallagher leadership team with basic offic ...
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Complex Care Physician
2 weeks ago
Mid-Atlantic Permanente Medical Group Lutherville Timonium, United StatesThe Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a specialist in Internal Medicine to support the Baltimore Service Area. ...
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Complex Care Physician
2 weeks ago
MAPMG Lutherville Timonium, United StatesThe Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a specialist in Internal Medicine or Family Medicine with Complex Care e ...
Client Services Coordinator - Lutherville Timonium, United States - Senior Helpers
Description
Role:
Client Services CoordinatorType: Full TimeOverviewIf you have customer service experience this is the perfect job for youThe Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office.
This includes meeting goals for retention of clients and managing the growth of hours from current clients. This is an in-office role.Key Responsibilities:
Has a regular communication process for new clients that includes caregiver introductions, first day of service calls, and a visit within the first 30 days of service.
Ensures that clients and their families are satisfied with the Senior Helpers services, works to find solutions with the appropriate employees and/or family members.
Calls all clients on a bi-monthly basis to assess the quality of services as well as the client and family satisfaction and happiness level.
Edits the client care plans as needed.Coordinates client activities such as field trips, and in-home activities.
Communicates and assists with scheduling if care givers schedules need to be changed.
Conduct bi-monthly site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.
Generates up to 20% internal growth each month.Completes assessments and works toward revenue goals (in the absence of a Business Development Manager who completes assessments).Manages the client contact board.
Updates the client retention dashboard on a weekly basis and creates a plan for replacing lost hours and proactive care management weekly.
Distribution and management of the client newsletter.Optional after hours paid on-call rotation as needed (no more than 7 days at a time)Represents Senior Helpers at networking events and contributes to the marketing face of the company.
Other duties as assigned.Qualifications:
Previous industry experience required.
Must have reliable form of transportation for commuting to our Timonium Office.
Must have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
Must have excellent verbal communication skills and follow-up skills with prospects, clients, and client families. Ability to quickly build rapport with people of all cultures.
Creative, innovative, and problem-solving abilities necessary. Proactive problem prevention and issue resolution leadership ability.
Minimum of one year experience managing clients.
Ability to visit client homes in the assigned territory. Bachelor's degree and three years of related work experience strongly preferred. Proficiency in Microsoft Word, Excel, internet, and Outlook required.
Ability to learn other software programs quickly.
Ability to work independently and as part of a team.
Benefits:
Competitive payGrowth potential within the Senior Helpers organizationComprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company.
Company paid Life Insurance, AD&D, and Short-Term DisabilityCompetitive group rates for Voluntary Long-Term Disability401k with excellent matchingPaid vacation, personal days, and holidays.
We also offer a paid day off for your birthdayAllowance reimbursement for Gym MembershipAn Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
