Jobs
>
Bourberain

    Client Services Coordinator - Lutherville Timonium, United States - Senior Helpers

    Senior Helpers
    Senior Helpers Lutherville Timonium, United States

    4 weeks ago

    Default job background
    Description

    Overview:
    The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes meeting goals for retention of clients and managing the growth of hours from current clients.


    Key Responsibilities:


    Has a regular communication process for new clients that includes caregiver introductions, first day of service calls, and a visit within the first 30 days of service.

    Ensures that clients and their families are satisfied with the Senior Helpers services, works to find solutions with the appropriate employees and/or family members.

    Visits all clients on a bi-monthly basis to assess the quality of services as well as the client and family satisfaction and happiness level.

    Spends approximately 2-3 days out of the office re-assessing clients and managing client visits in the hospital, rehabs, facilities, etc.

    Edits the client care plans as needed.
    Coordinates client activities such as field trips, and in-home activities.
    Communicates with scheduler if caregivers need to be changed.

    Conduct bi-monthly site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.

    Generates up to 20% internal growth each month.

    Completes assessments and works toward revenue goals (in the absence of a Business Development Manager who completes assessments).Manages the client contact board.

    Updates the client retention dashboard on a weekly basis and creates a plan for replacing lost hours and proactive care management weekly.

    Distribution and management of the client newsletter.
    Represents Senior Helpers at networking events and contributes to the marketing face of the company.


    Other duties as assignedQualifications:
    Previous industry experience requiredMust have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environmentMust have excellent verbal communication skills and follow-up skills with prospects, clients, and client familiesAbility to quickly build rapport with people of all culturesCreative, innovative, and problem-solving abilities necessaryProactive problem prevention and issue resolution leadership abilityMinimum of one-year experience managing clientsAbility to visit client homes in the assigned territoryBachelor's degree and three years of related work experience strongly preferredProficiency in Microsoft Word, Excel, internet, and Outlook requiredAbility to learn other software programs quicklyAbility to work independently and as part of a team#J-18808-Ljbffr
  • The Johns Hopkins University

    Patient Service Coordinator

    1 week ago

    The Johns Hopkins University Lutherville Timonium, United States

    Press Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...

  • Senior Helpers

    Client Services Coordinator

    4 weeks ago

    Senior Helpers Lutherville Timonium, United States

    Role: Client Services Coordinator · Type: Full Time · Overview · If you have customer service experience this is the perfect job for you · The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes ...

  • Johns Hopkins University

    Patient Service Coordinator

    1 day ago

    Johns Hopkins University Lutherville Timonium, United States

    We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care prof ...

  • Johns Hopkins Medicine

    Patient Service Coordinator III

    1 day ago

    Johns Hopkins Medicine Lutherville Timonium, United States

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins B ...

  • Johns Hopkins Medicine

    Patient Service Coordinator III

    5 hours ago

    Johns Hopkins Medicine Lutherville Timonium, United States

    Apply · Refer a Friend · Back · Share This PageShare on Facebook · Share on Twitter · Share on LinkedIn · Share via Email · Job Details · Requisition #: · Location: Johns Hopkins Hospital, · Lutherville, · MD · Category: Clerical and Administrative Support · Schedule: Da ...

  • Johns Hopkins Medicine

    Patient Service Coordinator III

    1 day ago

    Johns Hopkins Medicine Lutherville Timonium, United States

    Position Summary: The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the en ...

  • Johns Hopkins University

    Patient Service Coordinator/Medical Asst

    2 days ago

    Johns Hopkins University Lutherville Timonium, United States

    The Department of Otolaryngology is seeking a Patient Service Coordinator/Medical Assistant, who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the clinic in Greenspring Station. Time will ...

  • MedStar Health

    Patient Service Coordinator

    3 weeks ago

    MedStar Health Lutherville Timonium, United States

    General Summary of PositionJob Summary: Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move As a Patient Ser ...

  • MedStar Health

    Patient Service Coordinator

    1 week ago

    MedStar Health Lutherville Timonium, United States Full time

    General Summary of Position · Job Summary: · Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move · As a P ...

  • Medstar

    Patient Service Coordinator

    3 weeks ago

    Medstar Lutherville Timonium, United States

    General Summary of Position Job Summary:Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \"Healthiest Maryland Businesses\". Apply today and learn how MedStar Health can be your next great career moveAs a Patient Se ...

  • Johns Hopkins Medicine

    Patient Service Coordinator III

    4 weeks ago

    Johns Hopkins Medicine Lutherville Timonium, United States

    · Share This Page Job Details · Requisition #: · Location: Johns Hopkins Hospital, · Lutherville, · MD · Category: Clerical and Administrative Support · Schedule: Day Shift · YOU BELONG HERE · What Awaits You? · Career growth and development · Employee and Dependent Tuit ...

  • Johns Hopkins University

    Patient Service Coordinator/ MA

    2 weeks ago

    Johns Hopkins University Lutherville Timonium, United States

    The Green Spring Specialty Office is seeking a Patient Service Coordinator/MA who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the interrelat ...

  • Johns Hopkins University

    CO Patient Service Coordinator

    1 week ago

    Johns Hopkins University Lutherville Timonium, United States

    We are seeking a CO Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Maintain accurate information on each patient to facilitate the patient en ...

  • Johns Hopkins University

    Patient Service Coordinator/ MA

    1 week ago

    Johns Hopkins University Lutherville Timonium, United States

    The Green Spring Specialty Office is seeking a · Patient Service Coordinator/MA · who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the inte ...

  • The Johns Hopkins University

    Patient Service Coordinator/Medical Asst

    1 week ago

    The Johns Hopkins University Lutherville Timonium, United States

    Press Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...

  • Hilton

    Room Service Coordinator

    2 weeks ago

    Hilton New Orleans, United States Full time

    + **Earn paid time off from day 1** · + **Free parking and free meals** · + **Option to be paid daily** · + **Discounted hotel stays for team members and family and friends\.** · + **Debt free education** · **What will I be doing?** · As Room Service Coordinator, you would be ...

  • Mitsubishi Heavy Industries

    Regional Customer Service Coordinator

    2 days ago

    Mitsubishi Heavy Industries Hunt Valley, United States

    Coordinate and confirm service schedule (Rebuilds, Regular service jobs, Contracts, New installs, and Warranties) to provide support to Field Service Technicians and customers. Manage daily service requests. Process customer purchase orders for regul Customer Service Coordinator, ...

  • PT Solutions Physical Therapy

    Patient Services Coordinator

    1 week ago

    PT Solutions Physical Therapy Hunt Valley, United States Part time

    Job Overview & Responsibilities: · Location · Hunt Valley · 9 Schilling Rd, Suite LL3 · Hunt Valley, Maryland 21031 · United States · 4 Oaks Physical Therapy, powered by PT Solutions Physical Therapy is looking for a part-time Patient Services Coordinator. PT Solutions is a ...

  • Northrop Realty

    Real Estate Transaction Coordinator

    3 days ago

    Northrop Realty Lutherville Timonium, United States

    Job Description · ** ALL CANDIDATES MUST HAVE AN ACTIVE MARYLAND REAL ESTATE LICENSE, BE** ** CURRENTLY ENROLLED IN REAL ESTATE CLASSES OR BE WILLING TO ENROLL IN REAL ESTATE CLASSES.** · Northrop Realty is in search of a full-time Real Estate Transaction Coordinator (Client Care ...

  • Associated Catholic Charities

    Staffing & Administrative Coordinator

    4 weeks ago

    Associated Catholic Charities Lutherville Timonium, United States

    Salary: $ $23.50 hourly (commensurate with experience) · Catholic Charities of Baltimore, Gallagher Services is currently seeking a Staffing & Administrative Coordinator who will support the Program Administrator and other members of the Gallagher leadership team with basic offic ...