-
Patient Service Coordinator
1 week ago
The Johns Hopkins University Lutherville Timonium, United StatesPress Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...
-
Patient Service Coordinator
1 day ago
Johns Hopkins University Lutherville Timonium, United StatesWe are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care prof ...
-
Patient Service Coordinator III
2 days ago
Johns Hopkins Medicine Lutherville Timonium, United StatesThe Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins B ...
-
Patient Service Coordinator III
8 hours ago
Johns Hopkins Medicine Lutherville Timonium, United StatesApply · Refer a Friend · Back · Share This PageShare on Facebook · Share on Twitter · Share on LinkedIn · Share via Email · Job Details · Requisition #: · Location: Johns Hopkins Hospital, · Lutherville, · MD · Category: Clerical and Administrative Support · Schedule: Da ...
-
Patient Service Coordinator III
1 day ago
Johns Hopkins Medicine Lutherville Timonium, United StatesPosition Summary: The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the en ...
-
Patient Service Coordinator/Medical Asst
2 days ago
Johns Hopkins University Lutherville Timonium, United StatesThe Department of Otolaryngology is seeking a Patient Service Coordinator/Medical Assistant, who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the clinic in Greenspring Station. Time will ...
-
Client Services Coordinator
4 weeks ago
Senior Helpers Lutherville Timonium, United StatesOverview:The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes meeting goals for retention of clients and managing the growth of hours from current clients.Key Responsibilities:Has a regular commun ...
-
Patient Service Coordinator
1 week ago
MedStar Health Lutherville Timonium, United States Full timeGeneral Summary of Position · Job Summary: · Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move · As a P ...
-
Patient Service Coordinator
3 weeks ago
Medstar Lutherville Timonium, United StatesGeneral Summary of Position Job Summary:Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \"Healthiest Maryland Businesses\". Apply today and learn how MedStar Health can be your next great career moveAs a Patient Se ...
-
Patient Service Coordinator
3 weeks ago
MedStar Health Lutherville Timonium, United StatesGeneral Summary of PositionJob Summary: Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move As a Patient Ser ...
-
Patient Service Coordinator III
4 weeks ago
Johns Hopkins Medicine Lutherville Timonium, United States· Share This Page Job Details · Requisition #: · Location: Johns Hopkins Hospital, · Lutherville, · MD · Category: Clerical and Administrative Support · Schedule: Day Shift · YOU BELONG HERE · What Awaits You? · Career growth and development · Employee and Dependent Tuit ...
-
Patient Service Coordinator/ MA
2 weeks ago
Johns Hopkins University Lutherville Timonium, United StatesThe Green Spring Specialty Office is seeking a Patient Service Coordinator/MA who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the interrelat ...
-
Patient Service Coordinator/ MA
1 week ago
Johns Hopkins University Lutherville Timonium, United StatesThe Green Spring Specialty Office is seeking a · Patient Service Coordinator/MA · who knows the informal and formal department goals, standards, policies and procedures, which may include some familiarity of other departments within the school/division. Is sensitive to the inte ...
-
CO Patient Service Coordinator
1 week ago
Johns Hopkins University Lutherville Timonium, United StatesWe are seeking a CO Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Maintain accurate information on each patient to facilitate the patient en ...
-
Patient Service Coordinator/Medical Asst
1 week ago
The Johns Hopkins University Lutherville Timonium, United StatesPress Tab to Move to Skip to Content Link · Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances. Click here for more in ...
-
Room Service Coordinator
2 weeks ago
Hilton New Orleans, United States Full time+ **Earn paid time off from day 1** · + **Free parking and free meals** · + **Option to be paid daily** · + **Discounted hotel stays for team members and family and friends\.** · + **Debt free education** · **What will I be doing?** · As Room Service Coordinator, you would be ...
-
Regional Customer Service Coordinator
2 days ago
Mitsubishi Heavy Industries Hunt Valley, United StatesCoordinate and confirm service schedule (Rebuilds, Regular service jobs, Contracts, New installs, and Warranties) to provide support to Field Service Technicians and customers. Manage daily service requests. Process customer purchase orders for regul Customer Service Coordinator, ...
-
Patient Services Coordinator
1 week ago
PT Solutions Physical Therapy Hunt Valley, United States Part timeJob Overview & Responsibilities: · Location · Hunt Valley · 9 Schilling Rd, Suite LL3 · Hunt Valley, Maryland 21031 · United States · 4 Oaks Physical Therapy, powered by PT Solutions Physical Therapy is looking for a part-time Patient Services Coordinator. PT Solutions is a ...
-
manager, float pool
2 hours ago
LifeBridge Health Lutherville Timonium, United States Full timeMANAGER, FLOAT POOL & NURSING OPERATIONS · Baltimore, MD · LEVINDALE HOSPITAL · NURSING SUPERVISORS · Full-time - Day shift - 8:00am-4:30pm · RN Leader · 83307 · Posted: · June 5, 2024 · Apply Now · Save Job · Saved · Summary · *** Sign On Bonus available *** · POSITION SUMMARY ...
-
Real Estate Transaction Coordinator
3 days ago
Northrop Realty Lutherville Timonium, United StatesJob Description · ** ALL CANDIDATES MUST HAVE AN ACTIVE MARYLAND REAL ESTATE LICENSE, BE** ** CURRENTLY ENROLLED IN REAL ESTATE CLASSES OR BE WILLING TO ENROLL IN REAL ESTATE CLASSES.** · Northrop Realty is in search of a full-time Real Estate Transaction Coordinator (Client Care ...
Client Services Coordinator - Lutherville Timonium, United States - Senior Helpers
Description
Role:
Client Services Coordinator
Type:
Full Time
Overview
If you have customer service experience this is the perfect job for you
The Client Services Coordinator assists in developing client services as well as caregivers for the Senior Helpers office. This includes meeting goals for retention of clients and managing the growth of hours from current clients. This is an in-office role.
Key Responsibilities:
Has a regular communication process for new clients that includes caregiver introductions, first day of service calls, and a visit within the first 30 days of service.
Ensures that clients and their families are satisfied with the Senior Helpers services, works to find solutions with the appropriate employees and/or family members.
Calls all clients on a bi-monthly basis to assess the quality of services as well as the client and family satisfaction and happiness level.
Edits the client care plans as needed.Coordinates client activities such as field trips, and in-home activities.
Communicates and assists with scheduling if care givers schedules need to be changed.
Conduct bi-monthly site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.
Generates up to 20% internal growth each month.Completes assessments and works toward revenue goals (in the absence of a Business Development Manager who completes assessments).
Manages the client contact board.
Updates the client retention dashboard on a weekly basis and creates a plan for replacing lost hours and proactive care management weekly.
Distribution and management of the client newsletter.Optional after hours paid on-call rotation as needed (no more than 7 days at a time)
Represents Senior Helpers at networking events and contributes to the marketing face of the company.
Other duties as assigned.
Qualifications:
Previous industry experience required.
Must have reliable form of transportation for commuting to our Timonium Office.
Must have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
Must have excellent verbal communication skills and follow-up skills with prospects, clients, and client families.
Ability to quickly build rapport with people of all cultures.
Creative, innovative, and problem-solving abilities necessary.
Proactive problem prevention and issue resolution leadership ability.
Minimum of one year experience managing clients.
Ability to visit client homes in the assigned territory.
Bachelor's degree and three years of related work experience strongly preferred.
Proficiency in Microsoft Word, Excel, internet, and Outlook required.
Ability to learn other software programs quickly.
Ability to work independently and as part of a team.
Benefits:
Competitive pay
Growth potential within the Senior Helpers organization
Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company.
Company paid Life Insurance, AD&D, and Short-Term Disability
Competitive group rates for Voluntary Long-Term Disability
401k with excellent matching
Paid vacation, personal days, and holidays. We also offer a paid day off for your birthday
Allowance reimbursement for Gym Membership
An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#J-18808-Ljbffr