Jobs
>
Chicago

    Senior Software Configuration Specialist - Other US Location, United States - Duck Creek Technologies

    Duck Creek Technologies
    Duck Creek Technologies Other US Location, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

    WHO WE ARE:

    Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

    Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

    We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

    If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"

    To learn more about us, visit and follow us on our social channels for the latest information - LinkedIn and Twitter.

    WHAT YOU'LL DO:

    Title: Senior Software Configuration Specialist (Product: Policy)

    The Senior Software Configuration Specialist leads a project team responsible for delivering technical implementation tasks for customers, works without supervision, and will engage leadership as necessary. The Senior Software Configuration Specialist is responsible for delivering successful outcomes for a customer and is a trusted advisor for the customer team. The Senior Software Configuration Specialist is a Subject Matter Expert (SME) and is able to assist and advise other teams in understanding the functional impact of various implementation options.

    • Leads the designing of the software configuration to meet the business process design and application requirements.
    • Serves as a contact for the Sales and Product Management and Client Delivery teams by providing pre-sales support, solution planning, product management expertise and customer support through knowledge of the product or product line.
    • Leads the development of a configured application prototype and conducts a client walkthrough to validate the configuration design and explore gap options.
    • Serves as a leader on a team of developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals. Ensures the technical architect and project manager are informed of any issues that may affect any other areas of the project.
    • Participates in code reviews and fixes any defects and performance problems discovered in testing and transitions the application components to the testers.
    • Leads regular discussions with internal stakeholders
    • Assumes project leadership responsibilities on teams, with the ability to work across multiple projects
    • Facilitates customer meetings
    • Serves as a trusted advisor of the customer
    • Exercises independent decision for his/her project and team, and proactively identifies issues which require escalation.
    • Performs other related duties and activities as required.

    WHAT YOU'VE DONE:

    Education and Work Experience:

    • Bachelor's degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis
    • Minimum of 8 years' professional experience, preferably in implementing software applications
    • Experience with implementation of Duck Creek Platform
    • Experience in implementing P&C Insurance software applications
    • Experience in HTML, ASP, and XML preferred

    Specialized Knowledge, Skills, and/or Abilities:

    • Facilitation experience for conducting requirements gathering and stakeholder agreement meetings
    • Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles
    • Familiar with business process design concepts and principles.
    • Excellent communication skills, verbal and written
    • Excellent analytical and problem-solving skills

    Other Requirements:

    • Travel: At least 25%
    • Work Authorization: Legally authorized to work in the country of the job location

    WHAT WE STAND FOR:

    Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

    We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

    To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:

    Please let us know if you encounter accessibility barriers with our web content by sending an email to

    Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

  • Parallel Partners

    NICE Contact Center Configuration Specialist

    1 week ago

    Parallel Partners Chicago, United States

    NICE Contact Center Configuration Specialist, Chicago, IL · We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understa ...

  • Apex Systems

    Configuration Specialist

    3 weeks ago

    Apex Systems Vernon Hills, United States

    Apex Systems is hiring now in Vernon Hills, IL for multiple PC/Configurations Technicians Check out the info below and apply directly to Krystyna at for immediate consideration. Phone interviews ASAP · Weekly Pay & Benefits · Position: PC Configurations Technician · Start Date: ...

  • Green Office Partner

    Technical Specialist

    3 weeks ago

    Green Office Partner Chicago, United States

    CHICAGO**:Green Office Partner** is hiring a highly skilled Chicago-based Technical Specialist as part of our growing nationwide Installation Team Green Office Partner specializes in the service and support of Imaging and Document Management Solutions. · Having been named the **# ...

  • High5Hire

    Cloud Dns Admin

    3 weeks ago

    High5Hire North Chicago, United States

    Key skills: DNS with cloud AWS migration We are looking for a DNS/DDI Engineer to join our team and help us... - Design, deploy, and maintain AWS Route 53 DNS infrastructure that provides highly available and scalable DNS services across our network. - Take inventory of the curre ...

  • Na Oiwi Kane

    Computer User Support Specialist

    2 weeks ago

    Na Oiwi Kane Chicago, United States

    **JOB DESCRIPTION** · **Position Title**:Computer User Support Specialist · **Location**:80% Remote, 20% Chicago, IL · **Introduction**: · Rivet Operations Company ("Rivet") has an opening for a Computer User Support Specialist. This position will be in support of the U.S Railroa ...

  • HUB International

    Servicenow Administrator

    3 weeks ago

    HUB International Chicago, United States

    We are seeking a skilled and experienced ServiceNow Administrator to join our Service Management team that is part of our service management organization. As a ServiceNow Administrator, you will play a crucial role in configuring, customizing, and maintaining our ServiceNow platf ...

  • Techspace Solutions

    Dns Administrator

    3 weeks ago

    Techspace Solutions North Chicago, United States

    **Job Title**:DNS Administrator** · **Location : Chicago, IL (Onsite)** · **Duration : 12 Months** · **Key skills**: · DNS with cloud · AWS migration · **We are looking for a DNS/DDI Engineer to join our team and help us...** · - Design, deploy, and maintain AWS Route 53 DNS infr ...

  • CCC Information Services Inc.

    Implementation Specialist

    3 weeks ago

    CCC Information Services Inc. Chicago, United States

    CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, len ...

  • Mondelēz International

    Automation Controls Specialist

    2 weeks ago

    Mondelēz International Chicago, United States

    **Are You Ready to Make It Happen at Mondelēz International?** · **Are You Ready to Make It Happen at Mondelēz International? We are the creators of BelVita, Wheat Thins, Nutter Butter, Ritz Crackers, and Chips Ahoy to name a few** · Mondelez International Chicago Bakery, a globa ...

  • Cozzini Bros., Inc.

    Level 3 Azure Technician

    2 weeks ago

    Cozzini Bros., Inc. Chicago, United States

    : · Cozzini Bros. Inc. is America's #1 cutlery exchange service. We keep over 95,000 commercial kitchens nationwide, exchanging Cozzini-Engineered sharp knives and blades every two weeks. We have engineered the next generation of durable, safety-enhanced cutlery that stays sharp ...

  • GN Group

    IT Support Specialist

    3 weeks ago

    GN Group Chicago, United States

    Position: IT Support Specialist · Reports to Title: AMER Senior IT Service Manager · Department/Division: IT Shared Service · Primary Work Location: Chicago, IL · Job Code/Classification Non-Exempt · Position Overview · The IT Support Specialist position is primarily responsible ...

  • Envestnet

    Consulting Services Specialist

    3 weeks ago

    Envestnet Chicago, United States

    **Description** · Envestnet is seeking a passionate and talented **Consulting Services Specialist** to join our Portfolio Management Consultants (PMC) team. This position is expected to report to either our Berwyn, PA, Denver CO, or Chicago, IL office. · Envestnet is transforming ...

  • Eaton

    Specialist - Identity and Access Management

    2 weeks ago

    Eaton Chicago, United States

    Eaton's Information Technology division is currently seeking a Specialist - Identity and Access Management to join our team. This position can be based at any Eaton office location in the U.S. The position is eligible for a hybrid work setup. · The expected annual salary range fo ...

  • Greenberg Traurig

    Audio Visual Specialist

    3 weeks ago

    Greenberg Traurig Chicago, United States

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Audio Visual Specialist in the technology department of our Chicago office. We offer competitive compensation and an excellent benefits package. · Position Summary: · The function o ...

  • Amazon Data Services, Inc.

    Nw Deployment Edge Lead I, Dcc Communities

    1 week ago

    Amazon Data Services, Inc. Chicago, United States

    Bachelor's Degree (BA or BS) in computer science or management or equivalent experience · - 2+ years Linus or UNIX administration, troubleshooting Network installation and configuration · - 2+ years triaging and repairing data center and colocation site fiber optic cabling/system ...

  • YMCA OF THE USA

    Business Systems Analyst, HRis/ats

    2 weeks ago

    YMCA OF THE USA Chicago, United States

    **GENERAL FUNCTIONS** · - This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living and social responsibility.- The Business Systems Analyst at YESS intentionally fosters a ...

  • Palo Alto Networks

    Presales, Prisma Cloud Solutions Architect

    3 weeks ago

    Palo Alto Networks Chicago, United States

    **Company Description** Our Mission** · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are ...

  • Morningstar

    Workday Hcm Specialist

    2 weeks ago

    Morningstar Chicago, United States

    **The Role** · We are looking for a bright, energetic, and driven individual to serve as a Workday HCM Specialist in our Corporate System team. As a key member of the team, you will support the Workday product roadmap developments, also closely working with Workday team members a ...

  • US Offices, Boards and Divisions

    Information Technology Specialist

    2 weeks ago

    US Offices, Boards and Divisions Chicago, United States

    **Duties**: · As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diver ...

  • Midtown Athletic Club

    Revenue Operations Specialist

    3 weeks ago

    Midtown Athletic Club Chicago, United States

    Revenue Operations Specialist · The Position · We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system. · Midtown has implemented HubSpot Enter ...