- Work at the front desk of the Visitor Center on days open to the public and for private groups, ensuring building and facilities are opened and closed at appropriate times.
- Greet and check-in visitors, answer questions, oversee admission and gift shop transactions, conduct general opening and closing reporting.
- Maintain cleanliness of visitor center and other facilities, ensure gift shop is fully stocked with merchandise, and all public spaces and paths are accessible.
- Provide staffing support for programs and events with community partners.
- Assist in supervising volunteers assigned to support the front desk.
- Upkeep of Visitor Center displays, educational interpretation, signage, one-pagers, and guides.
- Support other departments, programs and events as needed.
- Other job-related duties as assigned.
- High School Diploma or GED equivalent required. Associate's degree preferred.
- 1-2 years of experience in a nature center or similar facility.
- Genuine interest in natural science and conservation is a plus.
- Excellent customer service, written and verbal communication skills.
- Outgoing and people-oriented, comfortable interacting and communicating with a wide variety of audiences.
- Ability to maintain composure under pressure.
- Ability to organize and prioritize workload and complete assignments on time.
- Comfortable working in Microsoft Office applications such as: Word, Excel, and PowerPoint
- Willingness to learn about natural history and Audubon programs statewide and interpret this information for visitors.
- Ability to lift up to 50 pounds, including some moderately heavy objects such as furniture, boxes, equipment, etc. with or without reasonable accommodation.
- Must have reliable transportation.
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Guest Relations Assistant - Greenwich, CT, United States - National Audubon Society
Description
Job Description:Position Summary
The Greenwich Audubon Center has been connecting people with nature since 1943. Creating life-changing experiences that enable community members and their families to appreciate, understand and protect the natural world is at the very core of our mission. The Greenwich Audubon Center is a nature center and wildlife sanctuary owned and operated by the National Audubon Society and is located in the southwest corner of Connecticut, in the town of Greenwich.
With over 15 miles of scenic hiking trails, including 686 acres of mixed forest, meadows, wetlands, ponds, and streams across seven sites, the Greenwich Audubon Center strives to meet its mission through education, conservation, and environmental research to encourage the responsible usage and stewardship of natural lands. The Greenwich Audubon Center offers educational programs for all ages, live animal exhibits, a children's learning center, a nature store, and an indoor bird viewing area.
Reporting to the Center Director, the Guest Relations Assistant will function as an ambassador for Audubon and add capacity at our visitor center, helping check-in guests, answer phone calls, maintain our interpretive exhibits and gift shop, and assist with upkeep of the center. In addition, this position may be asked to help with special events. This role is onsite based out of the Greenwich Audubon Center. This is a part-time, 14 hours a week position with a Saturday and Sunday schedule.
The National Audubon Society is dedicated to building a culturally diverse organization and strongly encourages applications from people of color and women.
This is a seasonal, part-time position starting June 1 (start date flexible) and going through September 2. This role is on-site at the Greenwich Audubon Center in Greenwich, CT.
Compensation:
$16.00-$18.00 / hour
Additional Job Description
Essential Functions
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
Accessibility Statement
The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.