Veterinary Medical Receptionist - East Greenwich, United States - Ocean State Veterinary Specialists

Ocean State Veterinary Specialists

Verified Company

East Greenwich, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description

Veterinary Medical Receptionist (CSR)

Essential Functions and Responsibilities:

Greet clients and their pets with a warm and welcoming demeanor, ensuring their comfort and satisfaction throughout their visit
Manage incoming phone calls and inquiries in a professional and courteous manner, providing accurate information and scheduling appointments as needed
Process client payments and maintain accurate financial records, including billing, invoicing, and insurance claims
Schedule appointments, record keeping and organization, provide estimates and invoices for payment
Coordinate patient intake and discharge, ensuring proper documentation and communication with medical staff and clients
Maintain accurate medical records using our hospital's electronic medical records system
Facilitate communication between clients and medical staff, ensuring timely response to inquiries and relaying important information to the appropriate parties
Maintain a clean and organized reception area, ensuring all necessary supplies are stocked and readily available
Ability to work collaboratively and effectively with different departments within the hospital, including medical staff, technicians, and other administrative staff

Qualifications:

13 years' experience in emergency or specialty veterinary hospital is preferred (technician, liaison, customer service)
Professional, pleasant, engaged, clear communicator who is attentive and respectful to referring veterinarians, clients, and coworkers.
Must be able to balance multiple tasks, be confident, and prioritize tasks appropriately in a highpace setting.
Computer experience (Word, Excel) and operation of office equipment such as, fax machine, copy machine, credit card and check terminal, and postage meter.
Related veterinary software and Care Credit knowledge preferred.
Must possess basic math skills to determine proper deposits and process payments

Benefits and Perks:

Employer paid Medical insurance premiums, AND paid deductible for employees
Medical, Dental, and Vision insurance options
401K with company match
Complimentary Life Insurance $5,000
Personal Pet Discounts
PTO and Holiday pay
Company Sponsored Employee Assistance Program (EAP)
Veterinary Social Worker onsite

OSVS is located in East Greenwich, RI with a satellite facility in Swansea, MA.

OSVS is a 35,000 sf building with a very busy emergency service, a nationally-respected internship and residency program, and specialists in Emergency/Critical Care, Internal Medicine, Surgery, Radiology, Cardiology, Neurology, Oncology, Ophthalmology, and Avian/Exotics.

Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and MRI.

We are a proud United Veterinary Care Partner hospital.

United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients.

One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.