- Develop and maintain strong relationships with supplier and service location personnel, serving as the main point of contact for quality-related matters.
- Conduct regular audits and assessments of supplier parts at the service location to ensure compliance with quality standards, specification, and material flow.
- Collaborate with cross-functional teams to establish and implement supplier quality performance objectives.
- Recommend initiatives, including process improvements and corrective action plans, to drive product quality, reliability, and cost reductions.
- Rapidly identify, isolate, communicate and resolve quality issues.
- Conduct root cause analysis of customer quality issues.
- Understand service location processes and its effect on customers' parts.
- Provide technical support and guidance to customers and service location staff, assisting them in resolving quality-related challenges and implementing best practices.
- Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance.
- Communicate effectively with customer and service location team members, including engineering, quality, logistics, procurement, and production teams, to ensure alignment on quality objectives and expectations.
- Identify leads and generate new business opportunities for the Company.
- Document and update notes, audits, issues, contacts, parts, and supplier information in software systems.
- Understand and leverage quality management systems and tools, including ISO, TS 16949, and AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
- Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures and best practices.
- Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status.
- Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems.
- Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone.
- Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving.
- Demonstrate a proven track record of driving supplier quality improvements and cost reductions.
- Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
- Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company.
- Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously.
- Demonstrate proficiency in quality analysis tools and methodologies, such as Six Sigma and Lean Manufacturing.
- Demonstrate proficiency in using measurement gauges (calipers, micrometers, feeler gauges, etc.).
- Travel to Company facilities, customer locations, or alternate service locations as assigned. Must be able to drive on behalf of the Company and/or customers if required.
- Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events.
- Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines.
- Ability to adapt to changing work demands and schedules, including occasional mandatory overtime. Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws.
- Other duties as assigned. Team Quality Services is an Equal Opportunity Employer . All candidates will be evaluated based on their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.
- Ability to stand and walk for extended periods of time (2/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching.
- Ability to work with and around others for extended periods of time (2/3 or more of the workday).
- Ability to occasionally lift and carry objects weighing up to 50 pounds repeatedly throughout the day.
- Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices.
- Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations).
- Comfortable working in environments with varying temperatures and noise levels.
- Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time
- Must be and remain eligible to be issued a passport for any required international travel/training
- Valid driver's license Preferred
- Bachelor's degree in engineering or a manufacturing-related field
- Experience in automotive manufacturing or supplier quality assurance ________________________________________
-
Field Quality Associate
1 week ago
TEAM QUALITY SERVICES INC Hamtramck, MI, United States:About Team Quality Services – · For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based ...
-
Field Quality Associate
1 week ago
Team Quality Services Inc Hamtramck, United StatesJob Description · Description: · About Team Quality Services – · For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the cor ...
-
Field Quality Associate
1 week ago
Team Quality Services Inc Hamtramck, MI, United States:About Team Quality Services – · For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based ...
-
Associate Quality Engineer
2 weeks ago
Textron Hamtramck, United StatesResponsible for all KPIs and measures with regards to an improved product quality during the development phase according the Flawless Launch Process (FLP) Responsible for achieving manufacturing process quality targets during launch and serial produc Quality Engineer, Associate, ...
-
Field Quality Associate
2 weeks ago
Team Quality Services Inc Hamtramck, MI, United States:About Team Quality Services – · For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based ...
-
Associate Quality Engineer
1 week ago
Cessna Detroit, United StatesJob Description - Associate Quality Engineer · Associate Quality Engineer · ( · Job Number: · 323018 · ) · Responsibilities: · Responsible for all KPIs and measures with regards to an improved product quality during the development phase according the Flawless Launch Process ...
-
Associate Quality Engineer
2 weeks ago
Textron Detroit, United States Paid WorkAssociate Quality Engineer · Description · Responsibilities: · Responsible for all KPIs and measures with regards to an improved product quality during the development phase according the Flawless Launch Process (FLP) · Responsible for achieving manufacturing process quality tar ...
-
Associate Quality Engineer
2 weeks ago
Textron Detroit, United States**Associate Quality Engineer** · **Description** · **Responsibilities:** · + Responsible for all KPIs and measures with regards to an improved product quality during the development phase according the Flawless Launch Process \(FLP\) · + Responsible for achieving manufacturing pr ...
-
Front Desk Manager
1 week ago
COURTYARD BY MARROITT Wayne, United States**Job description** · **Hotel Front Desk Manager** · **Courtyard by Marriott Hotel** · **Wayne Fairfield, New Jersey** · **Position Details**: · **We are seeking a Full-Time High Energy Front Desk Manager to join our Amazing Team. (PM SHIFT A MUST)** · **Full Job Description** · ...
-
Room Attendant
1 week ago
Hilton Garden Inn, Wayne, NJ Wayne, United States**Hilton Garden Inn-Wayne, 15 Nevins Road, Wayne, NJ 07470** · **We are currently looking for Room Attendants to join our Housekeeping Team You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many guest ...
-
Quality Control Laboratory Technician
3 days ago
Actalent Wayne, United States Full timeOur client, a specialty chemical production company who has been around for over 40 years in Metro Detroit is in need of adding TWO Quality Control Chemist to their growing team. They manufacture non automotive and automotive chemicals and need to add two Quality Control Chemists ...
-
Capital Markets Data Associate
2 days ago
WSFS Bank Wayne, United StatesJob Description · At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive sal ...
-
Employee Benefits Sales Associate
3 days ago
Sun Life Wayne, United StatesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
-
Supplier Services Analyst
1 day ago
IQVIA Wayne, United StatesJoin the Supplier Services Department and help us execute the data acquisition strategy with our data supplier partners. **The Supplier Service organization** is responsible for ensuring access to** RX and sales data **to support our **retailers and wholesalers** as it relates to ...
-
Di Bruno
1 week ago
Di Bruno Bros Wayne, United States**Job Title: Server** · **Department: Operations** · **Reports To: Store Manager** · For over 80 years Di Bruno Bros. has offered nothing but the highest quality products, made with integrity and infused with the story of the people who made them. It's a story of discovery, of tw ...
-
Packer
1 week ago
Mane USA Wayne, United States**MANE**, a 5th generation French family-owned business, is a renowned innovator in the Flavor and Fragrance industry. As sensation enthusiasts, we are dedicated to creating exceptional moments in people's lives through timeless flavors and fragrances. Our passion, creativity, an ...
-
Customer Specialist
3 days ago
CarMax Wayne, United States Part time6087 - Wayne Rt. 23, Wayne, New Jersey, 07470 · CarMax, the way your career should be · **About this job** · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarM ...
-
Manufacturing Test Technician Ii
1 day ago
BAE Systems Wayne, United States**_Please note that pursuant to a government contract, this specific position requires US citizenship._** · **Come join **us. Interviews will be conducted with our hiring managers. Come to see our State-of-the-Art Manufacturing Facility.** · Because of the need for consistent, in ...
-
Quality Assurance Associate
5 days ago
Ricardo Defense Troy, United StatesRicardo Defense seeks a Quality Assurance Associate for their Troy, MI Office. This Quality Assurance (QA) Associate will support our Quality, Health, Safety and Environment (QHSE) program within Ricardo Defense. This position will require a general understanding of ISO Quality M ...
-
Quality Assurance Associate
5 days ago
Proctor Loan Protector Troy, United StatesBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · Job Title: Quality Assurance Associate · FLSA Status: Non-Exempt · Department: Quality Control · Reports to: Quality Supervisor · Lo ...
Field Quality Associate - Hamtramck, MI, United States - Team Quality Services Inc
Description
:About Team Quality Services - (
For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America.
Our target customers are manufacturers and suppliers to various industries, with the core of our current business based in the automotive sector.
We pride ourselves on being there to solve problems in the field, so our customers can stay home. Successful candidates will exhibit and routinely demonstrate TQS Core Values - Team First, Humble Confidence, Integrity, Self-Driven, and a Can-Do Attitude About the Position:This opportunity is for a Field Quality Associate (Quality Liaison) . The Field Quality Associate (Quality Liaison) position will report directly to the Representation Manager. Field Quality Associates (Quality Liaisons) are ultimately responsible for the growth of revenue and customer base. This role has a base rate plus individual and team incentives. Valid driver's license is required.
Compensation:
Base salary starts at $25/hour . The position is eligible for a bonus based on sales team performance and company growth.
Candidates with the following experience should apply:
Quality Liaison - Engineering Consultant - Supplier Liaison - Liaison Engineer - Customer Liaison - Quality Control - Quality Supervisor- Customer Service - Retail Store Managers Position Summary:
This position plays a critical role in ensuring the highest standards of quality and reliability for the Company's customers.
You will serve as the primary liaison between service locations (typically automotive OEMs) and their suppliers, driving continuous improvement initiatives and resolving quality-related issues in a timely and effective manner.
This role requires strong technical expertise, exceptional communication skills, and a proactive approach to problem-solving.Benefits:
Full benefits (Medical, Dental and Vision Insurance, Paid Time Off, 401k w/match, and more) Work Location:
The Field Quality Representative (Quality Liaison) works on-site at their assigned service location(s) Onboarding Location:
Corporate travel to our office in Auburn IN is required for onboarding and training during your 1st week of employment
Essential Duties & Responsibilities:
Physical Requirements & Working Conditions:
Education, Experience, Qualifications:
Required * High school diploma or GED
The statements listed above are intended to describe the general nature and level of work performed by the individual filling this position and is subject to change.
This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.All personnel may be required to perform duties outside of their typical responsibilities from time to time, as assigned by management.
The Company reserves the right to modify, interpret, or apply this job description as appropriate in its business judgment. This job description itself is not a contract of employment, implied or otherwise.Compensation details:
25-25 Hourly Wage PI55629d6240b
