Supplier Services Analyst - Wayne, United States - IQVIA

IQVIA

Verified Company

Wayne, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Join the Supplier Services Department and help us execute the data acquisition strategy with our data supplier partners.

The Supplier Service organization is responsible for ensuring access to
RX and sales data to support our
retailers and wholesalers as it relates to
data in the pharmaceutical and medical supply chain.

Responsible for remaining current on associated data (e.g., issues, changes, and enhancements) and acts as a key representative for Supplier Services across the company in related Stakeholder meetings.

Disseminates applicable information to the department.

Essential Functions

Delivers on time high quality high value information services to the client facing account teams and their customers.
Performs routine mathematical data analysis to develop customer specific solutions to unique business challenges faced by our data supplier partners.
Validates databases and deliverable for data accuracy. Identify and resolve any anomalies.
Gathers requirements, develops custom deliverable, fulfills report requests, and responds to customer questions under mínimal supervision.
Assist on the departments Helpdesk, and serve as an escalation point for resolving issues, exceptions, and complex queries.
Ensures that deliverables meet customer specifications including timeliness and quality.
Ability to learn new tools and processes.
Train, guide, and answers questions from less experienced colleagues.
Maintain knowledge of current events and developments within the pharmaceutical marketplace, emphasizing issues concerning Retailers, Mail Service, Pharmacy Benefit Managers and Wholesalers.

Qualifications

:

Bachelor's Degree required.
3+ years related experience (business analysis, customer service) required.
Willing to work
hybrid schedule from King of Prussia, PA office (24 days per month).
Demonstrated problem solving, analytical and customer service skills.
Experience with MS Office products (Excel, Word, PowerPoint) required.
Experience working within the
healthcare industry is highly preferred.
Experience with IQVIA data/products
AND/
OR, experience with
business intelligence tools (E.g, Business Objects Web Intelligence (WEBI),
required.

Knowledge of current events and developments within the
pharmaceutical marketplace.

The potential base pay range for this role, when annualized, is $74, $112, The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.