- Handles incoming guest queries and reservation requests via email and multiple phone lines in a courteous and efficient manner
- Follows up on all reservation requests, changes, and cancellations
- Calls guests to confirm all daily bookings
- Ensures guests are advised of policies and deposit requirements
- Acquires credit card Information for itemized receipts and credit card disputes
- Communicates and coordinates with FOH and BOH staff to discuss and relay any changes and special requests
- Updates preferences and ensures accuracy of guest profiles, merges duplicate profiles as needed
- Understands complete floor plan & service flow of the restaurant
- Answers phone calls and provides information on reservations, availability, restaurant hours and services
- Acts as a Milos brand ambassador; undertakes all duties and responsibilities while upholding core company values to ensure a memorable guest experience
- A minimum of one (1) year experience in an upscale dining setting
- Excellent interpersonal and customer service skills
- Strong written and verbal communication skills
- Able to work in a fast-paced, team environment
- Able to multi-task, is receptive to feedback and direction
- Knowledge of POS and reservation systems (an asset)
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Reservationist
4 days ago
Cucina Alba New York, United StatesWe're seeking a self-driven, experienced, and enthusiastic** Reservationist** to join our team Monday-Friday 12-7 · **Responsibilities**: · - Facilitate and input all incoming reservation requests · - Maintaining a positive attitude and always maintain composure · - Confirm daily ...
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Reservationist
1 week ago
abc kitchen New York, United StatesAs a Reservationist for Jean-Georges Management, you will be part of our Central Reservations Department securing reservations for multiple key venues of the Jean-Georges portfolio. Your key responsibility will be to manage the day-to-day operation of Restaurant Reservations and ...
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Temp Reservationist
3 days ago
Bar-Lab at Moxy Williamsburg Brooklyn, United StatesReservationist primary responsibility is to answer calls, qualify leads, and be knowledgeable about all operational details within the Food & Beverage department. Reservationists support the Events department by ensuring all online content is correct and up-to-date, qualifying ev ...
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Reservationist
1 day ago
Hawksmoor - NYC New York, United StatesJob Description · Job DescriptionReservationist · Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities Building. · We are now seeking a dynamic and experienced Reservatio ...
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Reservationist
5 days ago
Scarpetta NoMad New York, United StatesJob Description · Job DescriptionSummary: · As a Reservationist, you will provide a warm welcome to guests who are calling LDV Hospitality managed establishments to inquire and make dining reservations. Rigorous attention to detail and superior communication skills are required ...
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Reservationist
1 week ago
The Line and Saguaro Hotels New York, United StatesBenefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources Job Title: ReservationistReporting to: Reservations Manager ...
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Reservationist
6 days ago
The Ned NoMad New York, United StatesJob Description · Job DescriptionBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Parental leave · Training & development · Vision insurance · Wellness resources · Job ...
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Reservationist
6 days ago
Estiatorio Milos New York, United StatesJob Description · Job Description · Overview · The Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards. ...
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Reservationist
2 days ago
The Line and Saguaro Hotels New York, United StatesBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Parental leave · Training & development · Vision insurance · Wellness resources · Job Title: Reservationist · Reporti ...
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Reservationist
1 week ago
Estiatorio Milos New York, United StatesPrimary roles and responsibilities · •Handles incoming guest queries and reservation requests via email and multiple phone lines in a courteous and efficient manner · •Follows up on all reservation requests, changes, and cancellations · •Calls guests to confirm all daily booki ...
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Reservationist
1 week ago
Estiatorio Milos New York, United States Full timePrimary roles and responsibilities · • Handles incoming guest queries and reservation requests via email and multiple phone lines in a courteous and efficient manner · • Follows up on all reservation requests, changes, and cancellations · • Calls guests to confirm all daily bo ...
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Hotel Reservationist
1 week ago
Booking with Brooke New York, United StatesRemote Hotel Reservationist · We're on the lookout for an individual with a keen eye for detail and a customer-centric approach to join our team as a Hotel Reservationist. If you possess exceptional communication skills, exude a warm demeanor, and have a genuine passion for hospi ...
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Hotel Reservationist
5 days ago
CS Consulting New York, United States· We're on the lookout for a meticulous and customer-centric Remote Hotel Reservationist to join our team. Your primary focus will be on managing room reservations and booking accommodations for our clients. If you possess outstanding communication skills, a warm demeanor, and a ...
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Reservationist / Host
1 week ago
Estiatorio Milos New York, United StatesMilos offers a competitive group benefits package including dental, vision and healthcare coverage as well as commuter benefits. · Hourly rate: $18/hour · Overview · The reservationist/hostess position is a hybrid role with a focus on both BOH and FOH operations. Presence on the ...
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Reservationist / Host
4 days ago
Estiatorio Milos New York, United StatesJob Description · Job Description · Milos offers a competitive group benefits package including dental, vision and healthcare coverage as well as commuter benefits. · Hourly rate: $18/hour · Overview · The reservationist/hostess position is a hybrid role with a focus on both BOH ...
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Remote Accommodation Reservationist
1 week ago
Why Knot Travel New York, United StatesThis is a remote position. · Are you ready to embark on a journey into the world of remote hospitality entrepreneurship? We're on the lookout for a Remote Accommodation Reservationist to join our team and seize the opportunity to run your own business utilizing the resources of o ...
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Remote Accommodation Reservationist
1 week ago
Why Knot Travel New York, United StatesJob Description · This is a remote position. · Are you ready to embark on a journey into the world of remote hospitality entrepreneurship? We're on the lookout for a Remote Accommodation Reservationist to join our team and seize the opportunity to run your own business utilizing ...
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Reservationist
3 days ago
Ocean Place Resort & Spa Long Branch, United StatesJob Description · Job DescriptionJob Title: Reservationist at Ocean Place Resort & Spa · Position: Full Time – Hourly Customer Service, Individual Contributor · Location: Long Branch, New Jersey · Job Summary: · The Reservationist will be responsible for providing exceptional cus ...
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Spa Desk Concierge/Reservationist
1 day ago
The Greenwich Hotel New York, United StatesJob Description · Job DescriptionGreeting clients upon entrance and exit of the spa and seeing to their individual needs · Booking appointments via telephone and in-person on Book4Time scheduling system · Keeping retail & spa areas organized and presentable · Confirming appoin ...
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Remote Hotel Reservationist-Entry Level
5 days ago
CS Consulting New York, United StatesWe are actively searching for an individual with meticulous attention to detail and a customer-centric mindset to join our team as a Remote Hotel Reservationist. If you possess outstanding communication skills, radiate warmth, and harbor a genuine passion for hospitality, we exte ...
Reservationist - New York, United States - Estiatorio Milos
Description
Job Description
Job DescriptionPrimary roles and responsibilities