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    Spa Desk Concierge/Reservationist - New York, United States - The Greenwich Hotel

    The Greenwich Hotel
    The Greenwich Hotel New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description
    • Greeting clients upon entrance and exit of the spa and seeing to their individual needs
    • Booking appointments via telephone and in-person on Book4Time scheduling system
    • Keeping retail & spa areas organized and presentable
    • Confirming appointments on a daily basis via telephone & email
    • Assisting with regularly scheduled inventory count
    • Mantaining knowledge of spa services, products, and technicians
    • Collecting, assessing, and organizing client database

    QUALIFICATION REQUIREMENTS

    • Proactive, with excellent customer service and phone etiquette
    • Strong organizational skills, ability to multi-task
    • Luxury spa experience preferred; luxury hotel experience helpful
    • Computer savvy; previous knowledge of spa booking software preferred
    • Must be able to work early mornings, nights, weekends & holidays
    • Most importantly, friendly, polished and positive personality

    We are only looking for serious applicants who are interested in long term employment.

    If interested, please e-mail your resume along with a cover letter. Competitive hourly compensation and benefits are offered.



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