Jobs
>
Boston

    Sr. Ops Enablement Engineer - Boston, MA, United States - Salesforce

    Salesforce
    Salesforce Boston, MA, United States

    3 weeks ago

    Default job background
    Description


    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

    Job CategorySoftware EngineeringJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.


    What You Will Be Doing:


    You will be a part of the Engineering Operations Enablement team that is working on unifying the way CRM360 (SalesCloud, ServiceCloud, Easy) operates at large scale covering all aspects of security, compliance (including privacy and ISO/SOC2 certifications), engineering enablement programs TechOps, service availability, operation excellence, customer success, cost, and margins.

    This work is essential to ensure Salesforce can sustain the tremendous growth we will see in our transaction and data volumes.

    We cover different geographical areas (AMER, APAC, EMEA).We are looking for someone that is a deep listener, who can absorb problem statements and evaluate existing circumstances and come up with creative solutions to resolve issues.

    This new hire will be part of a small but highly experienced team, composed by several software engineering architects and leaders and will be required to collaborate and influence many engineering teams across the organization If this sounds like it aligns with your background, why not apply?What You should Have:5+ year of Software Development Engineering, DevOps or Site Reliability Engineering experience

    Experience with public cloud technologies:
    AWS preferred.

    Ability to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.

    Strong organizational skills and strong verbal and written communication skills, attention to detail, and proficiency in working quickly and efficiently, prioritizing a varied workload with multiple partners and shifting demands.

    Ability to drive cross-cloud/cross-program/cross-product teams on large sophisticated projects.
    Demonstrate strong problem solving skills, process-driven mentality, resourcefulness and capable of meeting responsibilities with minimal direct supervision.

    Experience leading and driving production critical issues:
    monitoring, remediation, patch delivery, root-cause-analysis and ability to engage customers directly and heavily customer focused.
    Clear understanding of software engineering concepts, methodologies, tools, performance & capacity indicators, metrics and analysis.

    Comfortable writing and reviewing documentation (in English).Ability to set standards and best practices giving direction to the team and also influence externally.

    Experience with agile and test-driven-development techniques.
    Extensive knowledge of operating systems, especially process and system monitoring capabilities.
    BS, MS, or PhD in Computer Science or equivalent work experience.


    Bonus Points:
    Experience with Tableau, Quip, Confluence or willingness to learn the technologies.
    Experience with Alibaba/Azure.
    Experience with distributed systems concepts such as scalability, fault tolerance, and load balancing.

    Knowledge of the telecommunication industry (Messaging, WhatApp, etc.).AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

    Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

    We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

    Learn more about Equality at and explore our company benefits at .Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

    Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
    Salesforce welcomes all.

    Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

    For Washington-based roles, the base salary hiring range for this position is $138,000 to $208,800.For California-based roles, the base salary hiring range for this position is $151,800 to $208,800.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

    Certain roles may be eligible for incentive compensation, equity, benefits.

    More details about our company benefits can be found at the following link:
    California - Remote; Nevada - Remote; Florida - Remote; Massachusetts - Remote; Utah - Remote; Washington - Seattle; Georgia - Remote; Washington - Bellevue; Washington - Remote; Oregon - Remote; Texas - RemoteType: Full time
  • Asimov

    Scientist

    3 weeks ago

    Asimov Boston, United States

    Our mission at Asimov is to advance humanity's ability to design living systems, enabling biotechnologies with outsized benefit to society. We're developing a mammalian synthetic biology platform--from cells to software--to enable the design and manufacture of next-generation the ...

  • Harness

    Manager, Sales Development

    1 week ago

    Harness Boston, United States

    Boston, MA · - Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of inno ...

  • Jacobs Engineering Group Inc.

    Project Manager- Highway/roadway

    1 week ago

    Jacobs Engineering Group Inc. Boston, United States

    **Your Impact**: · - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facil ...

  • Reltio

    Head of Pricing

    2 weeks ago

    Reltio Boston, United States

    At Reltio, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, truste ...

  • Molex

    Solutions Sales- Digital Buildings Enterprise

    1 week ago

    Molex Boston, United States

    **Your Job** · **Sales Engineer, Digital Building Solutions US Northeast** · We are seeking an experienced and ambitious Sales Engineer with a strong track record and a genuine passion for selling technology solutions to senior executives. As a key member of our team, you will be ...

  • Tetra Tech

    Client Manager

    3 weeks ago

    Tetra Tech Boston, United States

    Discover your full potential. At Tetra Tech, we collaborate with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our global innovation hubs ...

  • Takeda Pharmaceutical

    Head of Biolife Management and Teardown Support

    1 week ago

    Takeda Pharmaceutical Boston, United States Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I subm ...

  • Takeda Pharmaceutical

    Head of Plasma Fractionation and Teardown

    2 days ago

    Takeda Pharmaceutical Boston, United States Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I subm ...

  • Wayfair

    Lead Product Designer

    2 weeks ago

    Wayfair Boston, United States

    **Product Designer III - Partner Home Merchandising Team** · **Who We Are** · Wayfair is the leading online retailer of furniture & décor. We rely on our suppliers to deliver our core business proposition: delivering great products to our customers quickly and reliably. Partner H ...

  • Jacobs Engineering Group Inc.

    Electrical Technical Delivery Manager

    2 weeks ago

    Jacobs Engineering Group Inc. Boston, United States

    Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life ...

  • Noblis

    Biomedical Engineering Specialist

    2 weeks ago

    Noblis Boston, United States

    **Responsibilities**: · - This is for potential upcoming opportunities. We will review your resume and reach out when an opportunity is available._ · The Advanced Research Projects Agency for Health (ARPA-H) is a research funding agency that supports transformative biomedical and ...

  • State Street

    Cyber Data Scientist

    1 week ago

    State Street Boston, United States

    Who we are looking for · The State Street Security Architecture, Analytics & Fusion Engineering (SA_2_FE) team is looking for a Cybersecurity Modeling Scientist. The Fusion Analytics and Data Engineering team delivers models and insights to help Cybersecurity teams make faster, m ...

  • AeroShield Materials, Inc.

    Account Manager

    2 weeks ago

    AeroShield Materials, Inc. Boston, United States

    **_Why AeroShield might be great for you_** · AeroShield is a collaborative team of 17 people united by the mission to deliver innovative new materials to make our lives more sustainable. Up to 40% of building heating and cooling energy is lost through windows and AeroShield enab ...

  • Boston Consulting Group

    Platinion IT Architect

    2 weeks ago

    Boston Consulting Group Boston, United States

    **Who We Are**: · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to ...

  • Myomo, Inc

    IT Manager

    1 week ago

    Myomo, Inc Boston, United States

    **Description**: · A key to success in this role will be the ability to manage a third-party IT service provider contract, with a focus on transitioning it into a dedicated outsourced IT help desk. · **Responsibilities**: · - Manage the Company's outsourced IT provider, using ope ...

  • Massachusetts Bay Transportation Authority

    Project Manager

    3 weeks ago

    Massachusetts Bay Transportation Authority Boston, United States

    **Salary** · - $117,514.80 Annually**Location** · - 10 Park Plaza, Boston**Job Type** · - Full-Time**Job Number** · **Department** · - MBTA - Capital Delivery**Area** · - 503-Capital Delivery**Opening Date** · - 05/06/2024**Closing Date** · - 5/21/2024 11:59 PM Eastern**Union Aff ...

  • Exclaimer

    Head of Content Marketing

    3 weeks ago

    Exclaimer Boston, United States

    **Description**: · **Head of Content at Exclaimer** · The Exclaimer content marketing team exists to engage, inspire and enable our audiences to do what they want to better. Within our content we are focusing on educating audiences and helping solve their complex problems. This i ...

  • Fidelity Investments

    Vice President, Data Scientist

    3 weeks ago

    Fidelity Investments Boston, United States

    **The Role**: · As a Tech Lead you will be responsible for enabling and empowering Large Language Models (LLMs) for a variety of financial use cases. You will have the opportunity to bring the latest research and development on LLMs to internal users, and lead in many aspects fro ...

  • SimpliSafe

    Product Manager, Lifecycle Management

    2 weeks ago

    SimpliSafe Boston, United States

    **About SimpliSafe**: · We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego cul ...

  • Toast

    Principal Product Operations, Product Programs

    1 week ago

    Toast Boston, United States

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. · The Product Operations team is on a mission to enable Product teams at Toast to build in an efficient and scalab ...