Lead Product Designer - Boston, United States - Wayfair

Wayfair

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Product Designer III - Partner Home Merchandising Team

Who We Are
Wayfair is the leading online retailer of furniture & décor.

We rely on our suppliers to deliver our core business proposition:
delivering great products to our customers quickly and reliably. Partner Home is Wayfair's supplier-facing ecosystem, enabling our 23,000+ supplier partners to deliver on that promise.

It provides suppliers with all tools to run their business on Wayfair from a commercial and operational perspective:

Creating a catalog, managing product inventory, setting up promotions, fulfilling customer orders, getting performance reporting, managing supplier finances, and many more.

The Experience Design team at Wayfair is a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience for suppliers who are selling all things home through our storefront websites.

Our design practice is collaborative, data-driven, and fast-paced.

As a Product Designer II on our Partner Home Merchandising team, you will play a crucial role in developing user-centric designs that enhance both the supplier and customer experience on our eCommerce platform.

This position requires a strong aesthetic sense paired with practical design skills to deliver seamless and effective user experiences.

Your efforts will enable suppliers to optimize their sales by visualizing catalog performance metrics, prioritizing action on their most successful products, and qualifying for addition to premium brands and Wayfair marketing channels.

What You'll Do:

In this role, you will be accountable for the design of our supplier platform offerings.

You contribute to discovering new platform solutions together with your team that helps reach our outcomes around improved user experience, efficiency, and scalability.

You will partner with product and engineering teams to understand our supplier and internal employee problems and needs to contribute to designing user-centric experiences.

Success in this role means designing data and research-backed solutions that will get broadly adopted across the supplier-facing ecosystem ensuring intuitive, cohesive journeys with a high bar for quality user experience to deliver impact.

Utilize design thinking principles to build engaging customer experiences which solve goals with elegant simplicity.
Collaborate with product managers, developers, and other experienced designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement.
Align with multiple teams to create crossfunctional and usercentric design solutions.
Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
Daytoday work will consist of a combination of gaining user insights, design execution, and maintaining stakeholder alignment.
Contribute to the improvement of our crossteam collaboration Design processes, advocating best practices and innovative solutions between Product, Design, and Engineering teams embracing Agile methodologies.
Demonstrate strong administration and communication skills. Be a strategist who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Contribute to the development of team members through dedicated mentorship, or less formal coaching and advice.

We Are a Match Because You Have:

5+ years of professional UX experience.
The ability to operate autonomously against prioritized objectives.
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment.
Excellent communication and interpersonal skills: You should be able to effectively defend design thinking while also being openminded and willing to consider new perspectives that may shape your solutions, manage multiple stakeholders with competing priorities, and partner with product and engineering stakeholders as a critical thought leader for your space.
Strong skills in modern design tools like Figma, Sketch, Miro, UserTesting, and Creative Suite.
Drive endtoend experiences and enhancements, from discovery through ideation and refinement then learning from the results to inform future work.
Research expertise highly valued: You have a solid understanding of research principles and methodologies, and have a proven track record of independently conducting user research while selecting appropriate methodologies to inform your design.
An online portfolio of case studies that demonstrates unfailing advocacy for the user, highlighting: ecommerce design work, enterprise design work, datadriven approach, and strategic thinking.

Why You'll Love Wayfair: