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    operations manager-production support - San Diego, United States - TribolaTech Inc.

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    Description
    • Bachelor s degree or equivalent in Information Technology, or related field
    • 7+ years' experience working in an IT Operations production support role in an enterprise environment
    • 2+ years' leadership experience
    • Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
    • Familiarity working with enterprise project planning and resourcing
    • Internal and external customer-facing production support experience
    • Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
    • Knowledgeable with a variety of infrastructure technologies: Windows, VMware
    • Active Directory
    • Ability to support 24x7 operations
    • Detail-oriented, with superior verbal and written communication skills
    • Strong critical thinker with problem solving aptitude
    • Excellent organizational skills with the ability to juggle multiple tasks at once
    • Proactive mindset
    OPERATIONS MANAGER-PRODUCTION SUPPORT

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