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    Inside Sales Representative Relocation - Jacksonville, United States - ADT

    ADT
    ADT Jacksonville, United States

    1 week ago

    ADT background
    Full time
    Description

    Position Summary:
    Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

  • Answer new and existing customer phone calls while following sales processes.
  • Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

    • Experience:

  • One year of sales experience preferred.

    • Skills:

  • Proven sales ability and closing skills.
  • Strong listening skills used to conduct needs analysis.
  • Excellent problem solving and communication skills.
  • Ability to multi-task while speaking to prospects.
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